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HP OFFICEJET 7410 ALL-IN ONE PRINTER GIVES MESSAGE TO REMOVE/CHECK CARTRIDGE ON RIGHT EVEN AFTER NEW HP 96 BLACK AND HP 97 TRICOLOR CARTRIDGES INSTALLED.

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Were you sure to (1) remove the blue tape over the contacts, and (2) not to touch said contacts? You can try cleaning them with a lint free cloth and distilled water or isopropyl alcohol.

Posted on Jan 23, 2008

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Replaced black print cartridge rejected.


Hi there remove the cartrideg & reset the printer first. After that off the printer. Now fix the cartridge in printer. Turn on again. If you face same problem then reset again with cartridge, give a test print from print preferrence. I hope your problem will solve then. Thanks & waiting for your feedback.

Mar 18, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

My 7410 keeps saying to add a black ink cartridge but i did


Remove black cartridge and check to insure the spring has not broken loose.

Jan 14, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Insert HP color inkjet print cartridge 99 into HP OfficeJet 7410 I am replacing the HP 97 color print cartridge with th 99 print cartridge (both are color). The 99 will not go in all the way. I notice the...


The HP 99 cartridge is used if you would like to print photos. The HP 99 replaces the HP 96 (black) cartridge in your printer. The HP 99 cartridge has black, photo magenta, and photo cyan inks in it. When you pair this with the cyan, magenta, and yellow in your HP 97 (color) cartridge you have the full set of photo colors represented.

Jan 13, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

My HP Officejet 7410 xi is showing an error message that states "Remove and check color cartridge". I have tried replacing the old cartridge with two separate new ones and I still get the error message.


Apparently, there is a known problem with this printer series (7310 / 7410). When you replace the cartridge, there is a metal wire that keeps the cartridge in place. This wire comes away from the wall as you slide the cartridge in and makes a hole in the ribbon cable.

Unfortunately, there is not much that you can do, other than to contact HP. Hopefully, your printer is still under warranty.

Jun 15, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP 7410 printer displays error ''remove and check colour cartridge


I think that spring must have gotten loose that holds the cartridge in place, right hand side, put it back where it belongs, might want to compare with the other, black cartridge side.  Good Luck!

May 13, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Printer does not recognize color cartridge for my HP OfficeJet 7410


Are you sure it's a genuine HP cartridge? Sometimes remanufactured cartridges aren't recognized by the printers. HP and others make them so that they have a chip inside that ensures only new genuine cartridges can be used. Try a new HP and see if that solves the problem. If you've already tried that one, then make sure the contacts in the printer are clean. If you still have a problem, then I'd say try a new printer!

Oct 19, 2008 | HP OfficeJet 7410 All-In-One InkJet...

5 Answers

HP 7410


Sounds like a bad cartridge, you may want to try an original, it may be worth the cost instead of a new printer. First clean contacts on printer w/alcohool and put the cartridge back in. Not fixed try a new one may be worth the $40

Oct 09, 2007 | HP OfficeJet 7410 All-In-One InkJet...

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