Canon Pixma MP500 All-In-One InkJet Printer Logo
Posted on Dec 18, 2009
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Black line on back of paper printed by canon pixma mp500, I have tried the cleaning steps recommended by canon but it doesn't work,

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  • Master 2,306 Answers
  • Posted on Dec 18, 2009
Anonymous
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Joined: May 12, 2009
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You will need a shop to dismantle the printer, the ink is being forced up onto the exit rollers from below. It needs a good cleaning plus a mylar shield installed to keep that from happening again.

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Won't print black, prints every other colour ok

1. try to cleaning head
2. remove the black cartridge only, (if it doesn,t changed after you cleaned head)
3. provide some warm/hot water on a bowl or plate.
4. enter the HEAD of black cartridge in to hot water. soak with depth about 2mm up to 5mm. while you see the ink is come out....
5. after the black ink has come out. pat dry with a paper towels/tissue.
6. replace the cartridge in to printer.
7. cleaning head again and print test page
good luck....
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It means that you have an ink in paper path, i would ques on registration roller (long black roller which you can see when you open the printer cover).


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