I have a Janome 5000. I turned the machine on and the face lights up but shows nothing. The needle will go up and down but will not sew. I have tried everything. Any Suggestions?
Have you raised the feeddogs, or are they still down for free motion quilting ?
Is there a lot of lint under the needleplate holding the feeddogs down, .......remove the needleplate and give it all a good cleanout, there's also almost certainly accumulated lint around/beneath bobbin case, do this too, while you have the chance
If it is all still needing answers after this little housekeeping,
I can send you the diagnostics checks for the MC5000 as a pdf, though they are not readable (too small) if I post them as a reply here, so if you send a request via the "Contact Us" page
www.bargainbox.com.au I shall forward it.
BTW...When was your machine last serviced ?
Remove your Janome sewing machine from the box, placing the main machine on a hard surface appropriate for sewing and the accessories and smaller items to the side. Unwrap all of the wrapped items. Remove the tape used to protect the machine during shipment. Set aside the power cord and foot pedal.
Attach the power cord to the machine. The power cord plug-in area is located on the lower right side of all Janome sewing machines and has a series of metal prongs and a power switch. Fit the female end of the power cord onto the metal prongs and push it gently until it no longer moves.
Attach the foot pedal to the machine. The foot pedal plug-in is also located on the lower right side of all Janome machines, right next to the power cord plug-in. Press the foot pedal plug-in into place gently until it no longer moves.
Turn the power switch on. The power switch is located in the same area as the foot pedal and power cord plug-ins and is a rectangular black switch. Press this button. The sewing machine light will turn on.
Place a spool of thread on the spool pin, located on the upper right top side of the sewing machine. Place the thread so that the thread unwinds in a counterclockwise motion, with the thread coming off the back of the spool.
Insert a needle into your machine. Consult your owner's manual for the appropriate size and type of needle. Turn the needle clamp screw, located above the needle area, toward you to loosen it. Turn the needle so that the flat part of the upper shaft area faces the rear and slide the shaft of the needle up and into the needle area. Turn the needle clamp screw away from you to tighten the needle and lock it into place.
Wind the bobbin and insert the bobbin into the bobbin case. This procedure may vary depending on the model of your Janome machine, so consult your owner's manual for specific instructions.
Thread your machine according to the directions in your owner's manual. Like the bobbin, this procedure can vary widely depending on the model of your Janome machine.
Set your tension, located on the front of the machine, to halfway between three and four. The tension may be a dial or it may be computerized and located on the LCD screen, depending on your model. Consult your owner's manual to find out how to set the tension.
Place a piece of scrap fabric in the machine and sew a test seam before you start to work on a project to make sure all of your settings are correct.
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