Question about Brother HL 5040 Laser Printer

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Brother Laser 5040 says there is no paper when there is plenty of paper. Have checked for jams and recently replaced drum and toner.

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Unplug the printer for about ten minutes. This will clear the NVRAM in the printer. That is where the paper jam's are stored if they get stuck in the printer.

Posted on Dec 17, 2009

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Brother 2270 laser printer started jamming every time, after I installed a new toner. It was a Brother toner, at that. Anyone experience this?


Silly question first - is the drum unit DR2225 installed?

Check the toner cartridge sits firmly in the drum and that the drum is pushed all the way forward in the internal cavity. If the paper is jamming at the paper pick up roller ie in the paper tray, clean the paper pick up roller with a drop of meths and a drop of detergent on a damp cloth. If the paper jams in the drum unit, check the clear plastic guide flaps are straight and do not catch the paper. Also check that there is not a piece of paper caught in the drum unit. If the paper gets part way through the drum and then jams, check the fuser at the back for a piece of paper crumpled up inside the fuser. If the printer is trying to take ALL the paper at once, check and clean the paper separation shoe in the paper tray.

Jan 03, 2018 | Brother MFC-7820N Laser Printer

1 Answer

Paper jams brother mfc 7420


Paper Jams are routinely caused by bad roller in the printer. The Heat of laser printers can render these rubber roller pretty useless in a couple of years or less if you print often. If you have recently replaced the drum (according to the recommended print output number), Then If an $80 dollar roller + labor is worth it to you, go for it, otherwise buy a new printer and Brother gives the best ink value per page. hope this helps.

Jan 28, 2013 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

I recently changed cartridges and now the paper always jams


If you put in a generic or refilled cartridge, it may not be turning well. Many generics are overfilled and actually cause damage to the printer. With the toner and drum out, check inside for any scraps and turn over the drum unit and check for scraps under the silver bar on the bottom.

Feb 22, 2010 | Brother HL 2140 Laser Printer

2 Answers

How to clear paper jam in HL 5040 laser printer


Clearing paper jam in a printer is simple almost seven step procedure.
i. Put off the printer.
ii. Open all the covers/shutters on the printer (usually one in front or top and one at the back.
iii. Now pull out the cartridge carefully.
iv. Site the paper that has jammed and pull it out in the opposite direction of its movement. (Pulling the paper in the opposite direction is important for the printer mechanism).
v. Return the cartridge and press it firmly inside.
vi. Close all covers.
Power on your printer and you should be able to print again.

Dec 04, 2009 | Brother HL 5040 Laser Printer

2 Answers

I have a Brother HL-2040. The paper light is on, there is plenty of paper, not overfilled, no paper jams, and it still will not print.


That printer is kind of picky, make sure the paper cassette is all the way in, and also remove the toner and drum and look underneath. Sometimes paper scraps stick under the rollers and guides on the bottom.

Nov 23, 2009 | Brother HL-2040 Laser Printer

2 Answers

Brother Laser HL-5240 has a status light and toner light. Fuser was replaced but no help.


that error usually indicates that the toner has reached its end of life
or the drum is not properly installed.

i had one person who put the toner in but threw the drum cartridge away.

Jun 25, 2009 | Brother HL 5040 Laser Printer

1 Answer

I have a paper jam on a HL-5040 where I can see the paper under the toner/drum. The Brother site suggests pulling the paper up and out once the paper tray is removed, but my sheet of paper won't budge at...


I consulted the Brother site again but this time I researched just how to remove the drum. This page has nice drawings that show how to just pull it straight out! They explained the blue button on the right is just for holding the toner in the drum. They also showed, a very important piece of information, where to place the hands as well. I did it slowly because the jammed paper seemed to be 'stuck' to it. It came out easily, with no real force required. I removed the paper and slid the drum back into place. Quite simple once I could see how to do it without risking damage to the printer!

Apr 08, 2009 | Brother HL 5040 Laser Printer

1 Answer

My Brother 5040 laser printer is printing a bit faint in parts of the page. I have cleaned the rollers, shaken the toner cartridge and replaced the drum unit. The quality is better, but I am still missing...


number one are you using brother oem drum and toner? generic toner will give you all kinds of problems,.. if the the paper is damp or has moisture in it it will give you weird printing , ghosting parts missing etc. good luck brother sr tech

Jan 24, 2009 | Brother HL 5040 Laser Printer

3 Answers

Brother Intellifax 2820 JAMMED


just clean paper path and clean all roolers and specially paper pick up roller.by mian jee

Dec 15, 2008 | Brother IntelliFax-2820 Laser Fax

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