Phone rings- not receiving faxes- unit copies- paper feeds fine- new toner and roller installed.

You need to isolated a problem.Verify the vertical conveyance feed and clean the feed rollers,verify the fusing unit and a duplex unit,and verify the exit unit.Stop the copy process before the paper enter in the fusing unit,and verify if the paper is crumpled or not.If is crumpled verify the paper tray rollers(casette feed rollers,vertical transport rollers).If not crumpled stop the proces after a half copy is out on the fusing unit.If crumpled change or clean the upper and lower fuser roller and the lower roller cleaning roller(aluminium roller)in the fusing unit.

You most likely have toner on the roller, which should be just above or below the drum, clean this by spraying some window cleaner on a paper towel, or lintless rag, and rubbing the roller clean, make sure to get all foreign particles of roller before closing and trying to print.

check toner... if toner is good then your laser unit is shot...

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

The fusing unit heat roller is damaged or worn out and it needs to be replaced.The roller has non-sticking teflon coating.When this coating is bad,toner start sticking to it and causing jams and bad copy quality.

Try making prints or copies with the rear door open. If it does not jam your fixing unit (hot area) is functioning properly. With the rear door closed try again making copies or prints. If it jams it's most likely the exit rollers acting up.

1. I've seen the exit sensor break on these units and sometimes the drive gears wear and do not feed properly.
2. If using after market toner or refills this may also coat the exit roller with a film which prevents the exit rollers from feeding parper out by reducing the friction of theses rollers. Clean with fantastic untill cloth does not turn black.

Hi,

Try cleaning the rollers in X4270 printer. You may need to clean the scan lens and the white roller.

1. Unplug the power cord and the phone line from the wall.
Open the control panel.
2. Pull the roller lever forward, and then lift the white roller out of the All-In-One.
3. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
4. Reinstall the white roller.
5. Reconnect the power cord and the phone line.

Next, try to make a standalone copy and let us know the results.

try a new toner, if not it could be fuser

what kind of roller do you want to install...in feeding unit or in fuser unit?

sorry, what actually happens is that there is a drum blade, it fails which lets toner go by instead of scrapping it off the drum, which results in rings around the drum and lines on tjhe copies

so yes you do have to buy one.

good luck

the drum of toner crtridge has expired chande the drum if available,otherwise change complete toner cartridge