Question about Sony Ericsson K800i Cellular Phone

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Z310a won't turn on

I turned off my Z310a sony ericsson to go to class, when I went to turn it back on the lights on the side started blinking blue and the screens are blank, I've already tried charging it and taking out the battery but nothing's working.

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  • dpic Feb 14, 2008

    Exactly the same problem. I usually don't tun the phone off. Decided to do so last night. Only pulsing blue keypad lights this morning. I've re-seated the battery and SIM several times. Tried it with and without the charger plugged in. Still no luck.

  • Anonymous Apr 26, 2008

    this suckkss...  this just happened to me.. soo i decided to look for a blog about it. and., "vuala"......   sucks...  so now i have to go to AT&T but i dont know what they are gona say..  cuz i have an airvoice ship in it..  but i still have the box and warranty   ....doo you think they are gona exchange it.?

  • guestc Aug 13, 2008

    The same thing happened to my phone. AT&T's idea of fixing it, is to send me a "refurbished phone" not a new phone. The warranty will will only be good for the remaining time of the one year warranty, in my case less than 100 days.

  • Anonymous Nov 21, 2008

    Yeah, me too, this sucks

  • Anonymous Nov 28, 2008

    My wife and I bought two Sony Ericsson Z310i last year. Since September my phone have a blank display even though is able to make and receive phone call. Today, my wife has noticed the same problem on her phone. no warranty ;-( 

  • SonyLova Nov 29, 2008

    i have a sony k800i, its a bit touched up but in always gd working shape, a few times i would try to view some picture files and it would white screen and restart on me. now this happened one day and i wont turn on... tried charging, connecting to pc new battery and so on. wen i do push the ON buttoni do notice a red light (the back covering the battery must be removed to see this) flicker a couple times and nothin happens... 

    please assist

  • Anonymous Feb 20, 2009

    My daughters just started doing this as well.. Won't do anything, but after being on the charger for a minuite, I get the blue flashing lights on the side.

  • Anonymous Mar 31, 2009

    Same thing here

  • genuineana Mar 31, 2009




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This worked for me. Just make sure you hold "C" key long enough until unit turns on.

Posted on Apr 09, 2009

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Ii'm having the same exact problew ugh!

Posted on Feb 06, 2008

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My brother and i both have that phone as well and we are both having that problem his wont turn on at all and mine will go completely black to where i have to turn it off the turn it back on... very annoying....we are calling our provider and asking for new phones

Posted on Mar 20, 2008

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The best solution is bring it back to the store where you bought it, and they should exchange it on warranty for you

don't pay to fix it

Posted on Jan 23, 2008

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Posted on Jan 02, 2017

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