We have a 1700 here here in the office and we have replaced the toner cartridge. But the problem is its not picking up the paper,and then the light goies on saying we have a jam, when we really dont. Kristina
DO NOT USE RUBBER CLEANER! Per Dell technician, use water and regular soap to clean the rollers, then dry with lint free towels.
Pickup rollers bad, you can try to clean them with rubber cleaner but it's best to have the rollers replaced.
What about my 1700, I've tried several port cables, different computers, all lights are ready and the thing won't print. Paper and toner good.
179 views
Usually answered in minutes!
The rollers aren't coming down to but the rollers are turning. I think I need a plastic part that pulls the arm down so the rollers can grab the paper.
×