Oven turns on by itself when boiling water on stove!
This is an over the range type model so it should be able to handle steam from food being cooked below. This happened chronically and finally, the oven can only be stopped now if I open the door. I have unplugged the oven, let it "dry out" for 2 weeks and it still started operating as soon as I close the door. Finally, after another week I can plug in the oven, shut the door and the unit does not come on. However, now when I try to cook something in it, it sounds like it is operating, but the food is not heating up. Is it time to move on to a new unit?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Was it just the exhaust fan that came on? If so this is normal when cooking on the stove for long period of time without the fan running. The heat builds up under the microwave and eventually activates the fan.
Over the range ovens of all brands are prone to failure of the electronics due to heat and steam from the food that's cooked on the range below them. It's not extremely common, but you do see more of these types of failures on these as opposed to counter top models.
Is this an over the stove type unit? I have had a few problems with my over the range spacesaver. I think the heat from cooking gets up into the microwave and damages it. The steam from me boiling things on the stove had mine quit heating and I purchased a new one. The parts to replace the faulty ones can be quite expensive over $150.00, so its better to purchase a new microwave.
You can find a Use and Care Guide for your product at the following website. You will need to locate the model number of your crock point. Select Slow_Cookers in the product field; Select your model number and click on Submit.
A pdf file of your Use and care Guide will be provided; note they are scanned files and some are of poor quality.
Model 36400 has a similar control to your model. The Guide provides a table of the time to cook at settings 1 (low), 2 (high) and Auto Shift. Auto Shift starts at the high setting and then decreases to the low setting. The time to cook at Auto shift is in between the time taken at the low and high settings. The low and Auto Shift settings are designed for long cook times at a simmer. On the high setting some foods like soups will come to a boil and may need stirring during cooking.
The crock point has no auto turn off and will keep foods at a simmer when on the low or Auto Shift settings. With some practice you will learn how much time this will take for various foods.
The sure way is to use a tip sensitive digital instant-read thermometer to check the final temperature of the food. Check according the guidance provided by the Partnerships Food Safety Education:
It sounds like the magnetron may have
either failed or is not being supplied with the extremely high
voltage required to run it. Make sure the !!!!capacitor is
discharged!!!!! before attempting any sort of repair. Check
the door interlock switches first then the high voltage diode with
either an AVO model 8 on high resistance range for short circuit, the
capacitor can fail and go short circuit, the feed fuse on the primary
of the high voltage transformer and then finally, the magnetron is
best checked by substitution. Hope that helps.
What you are to do to solve the problem is to do a general troubleshooting on your oven below are instruction to follow.
The Microwave is a counter top model with a variety of preset
cooking options, including timed cooking at a variety of power levels and
sensor-cooking settings for popcorn, rice, beverages and single-serving
The sensor cooking and reheating features detect increasing
humidity levels inside the microwave and automatically adjust cooking
time for various types and amounts of food. This microwave
also includes a turntable and an electronic control panel.
Instructions below are step by step solution for your oven
to see if the microwave will start. If it will not start and the
display panel is blank, you may have a power problem. Unplug the
microwave and then plug it back in, making sure that all three prongs
of the power cord are fully inserted into the wall outlet. If this
doesn't work, check your home's fuse box. Reset the circuit breaker to
restore if necessary.
that the microwave door is fully closed. Press the Clear/Off button to
cancel any previous cooking instructions. Re-enter your cooking
program, including cooking time and food weight if necessary, and press
"Err" appears on the microwave display, press the Clear/Off button and
reenter your cooking program. The "Err" message will appear during the
sensor-controlled programs (Popcorn, Rice, Beverage or Reheat) if the
door is opened before steam is detected or if no steam was detected
within the maximum amount of time allowed by the microwave. Be sure to
leave the door closed during these programs, at least until time is
shown counting down on the display panel.
your control panel will not work or if an "L" is displayed on the
screen, press and hold the Clear/Off button for a full three seconds to
unlock the control panel.
your sensor reheat program is resulting in under- or overcooked food,
first try decreasing the amount of food in the microwave; the sensor
programs are designed for single servings of food. The sensor reheat
function works by measuring humidity inside the microwave--do not use a
tightly-covered dish with this setting because no moisture will be able
to escape and the food will overcook. Be sure that cooking containers
are dry; moist containers will increase the humidity in the microwave
and mislead the sensor, resulting in undercooked food.
your turntable is not rotating, first check to ensure that your food
container is positioned so that it can freely rotate without hitting
the microwave's interior walls; using a smaller food container can fix
this problem. If the turntable still will not rotate, lift the
turntable from its support and replace it carefully, ensuring that it
rests evenly on its support.
Every over the range microwave has a vent on it that should be venting that steam. I don't know of anything you could put under there that would solve your problem as that is where then vents are and they would be blocked. It sounds to me as though your steam is not being vented properly, and this could also happen if the steam is being vented back into the room instead of outside as many OTR microwaves allow you to do. Its a little bit of work to vent it outside but I myself did that with my microwave and have never had a steam accumulation problem.
If you just put the fan blade back on, it will almost certainly fall off again.
The best bet is to slightly rough up the contact area of the shaft with sandpaper and use a little super glue to hold the blade assembly on the shaft, and let it set a few minutes before using it.
I always recommend that you use the hood vent exhaust fan when cooking on the stove top to keep heat, steam, and
grease out of the controls.
should be a "mini-manual" (tech sheet) hidden inside the unit
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting, testing, and locating components.
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
You can find
helpful exploded view diagrams and order parts by entering your full
model number from the tag on the oven here.
Feel free to contact me directly (and please remind me of your
full model number from the tag on the unit) for more information & help.
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.