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I'm not going to be corrected on this as i'm tempted to say A or C and sometime D. Instead i would say switch channel to 19 then watch frequency counter as you change band selector until you find 27.185 and you have arrived.
If you have a receipt for it and you had it less than 2 years it can go to Galaxy in Calif. if is defective. Just go the the Galaxy tech support webpage and follow the directions for an RA #. They do good work. If you want to send it to a top notch repair shop try Dons CB in PA. They are a real Galaxy warranty service center. The # is 814-898-1046
If the antenna for the other properly operating radio is used with the radio with the noise and you are getting the static then we can assume it is the radio. If you hear signals with the static, that is, it does receive communications at the same time, there may be a problem with the noise reduction circuitry, or a defective component(s) in the receiver. Without knowing your experience I would suggest taking to a radio shop.
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