We keep getting a memory is low message. How can we clear the memory?
You cannot clear about the memory. When it says that, it's referring to the random access memory (RAM) Long explanation short, your computer doesn't have enough RAM. You can purchase a stick of ram from http://newegg.com for about 30-50 dollars.
You need to know what type of ram you have, so ask someone you know that's good with PCs, or get CPU-Z and check yourself.
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