How can I retrieve my caller tunes from iCloud after a restore on a(n) iPhone 6 plus?
I have read of others having same problem of missing tones after restore or upgrade. Fwiw - I always save backups of everything on my iphone to my PC using iTunes and only use iCloud as my secondary backup. Using iTunes allows selection of each category including "tones". Even though the tones were restored, I found that each contact was reset back to default. I had to go back to each contact, select "edit" and then select "ringtone" which brought up the listing of available tones and all my custom tones were at the top of the list.
if you purchased ringtones or downloaded free ring tones from the iTunes Store and they are missing, you should be able to go to the iTunes Store on your iPhone, select "more" then select "purchases" and re-download them, they may only be listed under the music category. Although I also have heard some people are missing ring tones from their purchases. In this case, you will need to email or call apple customer service.
if all this fails, your can use iTunes or any other music editor to make your own ring tones. Basically you save a copy of the song in m4a format, edit the start and stop times to be 30 sec max play time and save the clip as an .m4r file. You can google the procedure, it's fairly easy. In iTunes, save the clip with a new title then go to the actual file location on the hard drive and simply change the file extension to m4r, then add the file to iTunes and it will show up under "tones", repeat as desired then you can sync the tones.
without iTunes, you need to use an app to make ring tones on your iPhone - Apple has not yet provided this functionality.
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