I was printing a document of 6 pages and 5th page only came out 3/4 of way and stopped. I pulled it out rest of wayshut the printer off, waited 40 seconds and started it again. I also opened up the back but cannot see anything. I shut it off again and then started it again nothing. Any suggestions appreciated.
Lynda
Did you remove the imaging unit?
There are three places for paper to get stuck, in the rear panel, behind the imaging unit, and in the paper tray.
The imaging unit is the large piece that the toner cartridges mount in. To check behind the imaging unit, open the front panel and pull on the green handle near the bottom. The entire printer will seem like its coming out. Thats fine. put it aside and look for jammed paper.
90 views
Usually answered in minutes!
×