Dvd writter is not working

Are you sure it's not listed by another drive letter? Perhaps drive D?

u observe ur dvd writter cleanily k there will be a small hole in it insert pin in it the dvd writter opens k :)

Hope this helps & please remember to rate my answer. Thanks

wow a model stated, but NO OS , sad. why post with NO OS?
CIRCA 2007 (carbon dated by me)
NO MEDIA Stated just DVD (nuttn)
windows VISTA 32, that it? many were that year, 2010 or older
please tell the poster why anyone on earth warranties any 7 year old computer? must be wild men with cash to spend, ? endless?
who does that, or did you buy a service contract, from someone?
a service contract is not a warranty from HP not at all.


the DVD drive has name remove the drive read the label there.
post it and we can tell you what it can do an can not.
or ask HP that, we are not HP.
must BE XP after all only XP messes up DVD and many other things and needs, XP reg hot patches, sure.
why not upgrade this XP trash PC.
never ever RUN XP now, its a virus magnet, to you read the news
on COUNTERATTACKS, last 3 months on XP???? sad no?

or is this VISTA, it to has problems but IIRC DVDs work in VISTA OK. VISTA to must be fully updated from MS, (they shut down updates to vista last month( but there is one more patch from MS and is kEY to your survival with VISTA, ask HP or MS for it now)

as you can see DAY 1 this PC had 5 optical drive options with the limits clearly stated on page 3 here
http://h10032.www1.hp.com/ctg/Manual/c01278450

not the massive NO's on the the first one, cheap one...!!!!



here is the key to testing DVD, unstated by you what you did.
1: MAKE SURE THE DVD DRIVE DOES WHAT YOU WANT.
THE drive needs a patch from HP to read some movies
we remove the drive read the label then read HPs spec on what you have.
2; You never once told what DVD is in you hand..
a movie from the store on DVD or on BlueRay.
a DVD install disk
A DVD you made on other PC say burned to DVD-R media some home movies, say MP4s whata?
or what I can make or buy 100 of other forumated DVD in vast ways. some work other dont for vast reasons.
tell me one reason, one disk, tell what the disk is.
like DVD from store, with Gone with the wind on it,or WIZ of OZ.


3: then we go to HP.com and load all drivers seen on there site
for you PC (only) and your unstated OS, , yes they must match.

see this.
https://support.hp.com/us-en/drivers/selfservice/compaq-presario-v6500-notebook-pc-series/3369426

if your media is ok (do not use DVD recorded disk now, as a test)
and the Drive is DVD drive, the label on it is clear as day.?
and the OS is still HP loaded and not infected or erased using some Microsoft disk then, load all the missing drivers see above.
and it will work, , if not the DVD drive is bad.

next time POST OS.
and tell which of the 6 optical drives you have,
some folks even put in other drives here, if you bought it used
it can be vast other drives here,
once we know that, we can get it to work, only if its still good.
after 10 years, many now are filthy optics or weak laser diode.

hello...

this link points to All Windows 7 drivers for the 6710B computer
try updateing the BIOS , then the driver storage .

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4021357&prodTypeId=321957&prodSeriesId=4021356&swLang=13&taskId=135&swEnvOID=4053#113100

The operating system is not compatible with the physical configuration of you computer...
this is the reason...

install XP and install a tranformation pack for vista to have a glossy look of vista in XP...

check the IDE/SATA cable,if its connected,now u must to become sure from lens.maybe it need to cleaning.therfure,if after cleaning this problem still apear,so u must change the board or somethings in it by testing

What PC ,
HP Pavilion Media Center TV m8100n Desktop PC
what OS, we cant guess, OS, ever. say it. please.
then we can talk. it came new with XP/VISTA/W7
which one is yours? (then and now, did you upgrade to w10 for free? we cant guess that either,)


"regardless of type (DVD )" does that mean , using program manager
explorer, (my PC, my computer,app) cant see files on a real
store bought DVD? or cant read any windows disks, real install DVD? from HP or MS?
or cant read DVD-r , Only, ? be more clear on media, even give a real example .
like my computer app runs and sees it but media player don't.

ill guess XP and real DVDs can not be seen by ANY means.

if running XP , why? XP is not only a Virus magnet ask (UK hospitals that fun....)but also , has no support or is buggy on many DVD drives made. and also many USB ports and devices can be dead on XP, XP sux really... and vista close 2nd
If not on W7, upgrade it now, and win. really.

if not already.
never post lacking OS or the post will go NOWHERE fast.

there are patches for XP, for 16 long years, endless.
HP has none
MS has none, (ok 1)
you just dig them up from the toxic internet of viruses..
the toxic soup.
got SP3 from XP that is mandatory in all cases, and the reg patch for DVDs. yes, there is one.
as is the one and only, 3 month old MS patch to stop
the RANSOMEWare. attacks.

what OS what OS what OS?

hey john,

do you have a burning software installed? you can download nero express @ majorgeeks.com

you mention that your friend gave it to you? was it working fine before? its easy to set up your new dvd writer whenever you have already installed a burning software like nero. well, you can also try clone dvd. it works very well too.

and also check for firmware upgrades for your dvd writer...you can find it here...

http://drivers.softpedia.com/get/FIRMWARE/Lite-On/LiteOn-DVD-JLMS-XJHD166S-firmware-101.shtml


hope this hepls

your dvd may have power to open up so that you can insert the cd but the only possible thing that i can suggest is that the cable attached to your dvd may be damaged or try checking if your computer recognizes your dvd and if its not recognized... it may have problems on the cable or the hardware itself.

if the device is set up as a master and not a slave device it may be interfering with the hard drive. check the jumpers on the back of the device. If it's plugged into the same cable as the hard drive it must be a slave device. Otherwise, check your bios upon bootup to see if you it's trying to boot from the device instead of from the hard drive.