Xerox Phaser 5500dn will not power up when turned

1. Install IOT firmware.
2. Initialize the IOT NVM.
3. GO TO DIAGNOSTICS AND NVM

REPLACE THE SD CARD

This error indicates that the paper path motor stalled. Clear the paper jam, power off the printer for 30 seconds and then turn it back on.

Here's how to clear a paper jam from Xerox website, depending on the location of the paper jam: http://www.support.xerox.com/support/phaser-8560mfp/support/enus.html?operatingSystem=win7x64&fileLanguage=en

That sounds like one of two things.
Either the ribbon cable to the screen needs reset, you have to remove 4 screws I believe it is, then unplug everything to that assembly, and re plug them back in.
If that does not repair it, then most likely the electronics module has failed. That is quite expensive to replace.

Hi there

That's a ink loader error, due to the 8200 ink stick; to fix it:

- Power down the printer.
- Hold the back button and the info button at the same time, without letting go, power up the printer.
- Keep holding down the buttons until the XEROX logo comes fully to the center of the screen, keep holding for 2 more seconds, then let go. I'll take about a minute or two for the Diagnostic screen to come up, the display will turn blank and black.
- When the Diagnostic screen comes up go to down to the Function or Exercise option, there will be an option that says "clear ISC faults" it'll ask you to press OK to confirm, after you do then you will exit Diagnostics and the printer will reboot.
It should be fine until it happens again. Until all the 8200 ink is gone you will probably be doing this a few more times. Also make sure the 8200 ink is not jammed inside the ink loader, if it is then you have to un-jam it some how.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks

You need a new LCD unit. Unfortunately Xerox will charge you £350 for and Engineer, part and fix. Buy one yourself for $121 (US dollars) from http://www.sparepartswarehouse.com/Xerox,Printer,Part,802K93650.aspx

You should replace the control panel yourself 802K93650. It's a 5 minute job.

-Whit :)

If it is totally blank the control panel needs replaced (LED screen)

Xerox has been replacing those for free...go to xerox.com

This is a customer replacement item. Instructions can be found at:

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=254,E=0000000001178576660,K=1045,Sxi=3,Solution=obj(3229)

If you need further instructions, a video link is at the bottom of that page...

1) verify that the power is plugged into a known good power plug in the wall. make sure there is not a surge protector, extension cord connected to it.

2) disconnect any usb and/or ethernet cables.

3) reseat the ram

4) disconnect any optional accessories such as lower trays, hard drives, etc. to isolate any possible items taking down the printer.

try on other tv