Question about Western Digital 250GB MyBook External USB 2.0 250 GB Hard Drive

1 Answer

MyBook is not working - My computer does not find it!

I have a MyBook (320Gb) and so far it worked great. I have uploaded many files on it. Now, when I plug it in my computer, it does not show. I have tried with another computer -same problem. I cannot access it. Do you know what is happening? Thanks

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  • TChas Jan 23, 2008

    I have the same problem, but it's with a WD My Book Home Edition 1TB

  • mnadim Feb 13, 2009

    I have the same problem with my WD MyBook 500GB. I plug it, its light is on, my laptop shows that a USB device is connected but i cannot see it or explore it. Deevice Manager says it is working properly. What can I do



1 Answer

Step one is to turn off the machine, connect the drive, turn the machine on and then watch (you may have to hit pause if it's a fast machine) to see if it is recognized by bios when you boot.
Step two, if it's recognized, is to check under Device Manager and see if the driver is there (and whether there or not reinstall it).

What's probably happening is a hiccup (if lucky and more than likely you are). A hiccup is simply one bit somewhere in the millions of bits on your machine (also code "code") that went awry.

Step three...assuming it's not there is to use add/remove hardware and do a search....follow instructions from there.

Step four...if your careful efforts in step three give you zip it's possible the drive is bad or the fat (file allocation table...and yes NTFS formatted drives have one also) is corrupted.

This can be fixed by restoring the fat....see Mircosoft knowledgebase articles on this depending on what OS you are running.

If that does not work....but you can see the drive....format is your last option assuming you first download the disk diagnostics from the manufacturer and run that program to verify the disk is good.

I can think of more but the above is most probable and, believe it or not, in your time interest. Lastly, if you have important stuff on that drive download Recuva (free) at cnet downloads and try to recover what is still it to some other media or to a folder on your primary drive.

Trust this will keep you busy if nothing else...odds are 70/30 the drive may be bad. Tango....

Posted on Jan 25, 2008


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My Western Digital 320GB MyBook... Problem

If all you want to do is transfer data that you have backed up on your main computer then all you need to do is plug the drive into another computer, click on 'my computer' and click on the mybook drive to explore the data on it. To transfer a certain file just copy it and paste it onto the drive of the new computer.

If you are talking about backing up data from a second PC, you will need to install the WD software on that particular PC, and use the advanced backup menu. Just remember that if you back up a second computer, you need to create a folder for that data to be stored in, otherwise it is possible that it would overwrite the data from your first PC

in otherwords to back up several PCs the root of the WD drive should have folders in it labeled - 'PC 1', 'PC 2', etc

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