Question about Sony KDF-E60A20 60 in. LCD HDTV

2 Answers

Closed caption on, but not working

I can't get the closed capitoning to come on. I went to Wegagate, then closed captioning and picked the digital basic option and it says ON, but no captioning. TV people told me it might be Charter cable. No CC button on tv or cable remote. Charter said no, they don't have anything to do with it, it's the tv. HELP. My husband is hard of hearing and we would really love to use our tv!!

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  • Anonymous May 27, 2008

    Bobbi nailed it for me, my captions work in HD and normal mode now! Thanks so much.

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Do you have a cable box? is it a motarola box? is it HD box?
if the answer is yes to all of the above then leave the TV on and shut the power off on the cable box on the front of the box. then hit menu on the front of the box, an intrenal menu will come up. using the curser buttons (up/down) scroll to where it says "close caption : disable" use the curser buttons (left/ right) to highlight the disable the use the up/down curser to the "Enable" position now hit menu again then power to turn it back on.
you see close caption is not encoded thru Y, Pb, Pr cables nor is it thru HDMI and no set has decoding for closed caption thru this connection. so it has to be done thru the box.

Posted on Jan 21, 2008

  • ta_ny_na_fik
    ta_ny_na_fik Oct 27, 2012

    this worked just great - thanks

  • ta_ny_na_fik
    ta_ny_na_fik Oct 27, 2012

    this worked - just like u said - thanks

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TURNING IT ON THROUGH THE CABLE BOX MAKES IT ON ALL THE TIME EVEN WITH THE SOUND UP. I AM LOOKING FOR A SOLUTION FOR HAVING IT ON JUST WHEN YOU MUTE THE TV?

Posted on Mar 26, 2008

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Posted on Jan 02, 2017

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1 Answer

Which button turns on subtitles


If you have a digital Set-Top Box with digital cable service:
Using Navigator:
  1. Press the SETTINGS button on your remote.
  2. Scroll left or right to the Quick Settings category.
  3. Scroll down to select the Closed Captioning option and press SELECT.
  4. Scroll up or down to highlight On, On with Mute, or Off and press SELECT.
Using i-Guide:
  1. With your Set-Top Box currently on, push the POWER button on your Set-Top Box to turn it off.
  2. Immediately-within one second-push the MENU button on your remote. You should see a User Settingsmenu screen displayed.
  3. Use the arrows keys on the remote to highlight the Closed Caption option and press OK or SELECT on your remote to toggle Enable/Disable.
  4. Power on the Set-Top Box to return to watching TV.
Otherwise, if you have basic cable, please consult your television's user manual for instructions to turn on/off closed captioning.

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Does your cable company support CC?

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I haven't been able to put closed captioning on tv. I don't understand how and what code to use to get the closed captioning to work.


Enable Caption Using the Original Remote
  1. Press the [CCD] button to change the CCD mode.
  2. Using this button will set the Closed Caption mode when viewing a DTV or TV channel.
Enable Caption Using the TV Menu
  1. Open the Menu screen, select the third icon, in the middle, this is the Setup Menu.
  2. In the Setup Menu, choose the Caption option.
  3. Caption: There are three items in it - Analog Closed Caption, Digital Closed Caption and Digital Caption Style
  • Analog Closed Caption: CC1, CC2, CC3, CC4, TEXT1,TEXT2, TEXT3, TEXT4.
  • Digital Closed Caption: Service1, Service2, Service3, Service4, Service5, Service6.
  • Digital Caption Style: There are two Caption Styles. One is the automatic function set as the broadcaster, while the other is the custom style where you can adjust the font size, color, opacity, background color etc., accordingly.


I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

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How do I turn off closed caption?


Hello
From the main menu, surf though and enter the closed caption window. Here you can see options for Analogue closed caption, Digital; closed caption and Caption style to select. Here select "OFF" for both analogue closed caption and digital closed caption option.OK.

Refer to your TVs user manual. If you haven't its user manual, inform me though Fixya. Send your email ID too. OK.

Feb 14, 2011 | Hannspree XV32 32 in. LCD Television

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My closed caption on my new dynex 26L 150A11 will not turn on. I have followed all instructions in the book. I need the cc. any one have an answer? thanks cosycat


Hi,

There are several possibilities here so you will need to work with me to resolve this problem. In order for Closed Captioning (CC) to work, you need to make sure the CC settings are correct on the TV, and then make sure they CC is switched on. In addition, if you are using a cable or satellite receiver box, CC also needs to be switched on for these "boxes".

It's easiest to start with the TV. Please make sure you have done the following:

1. Check the Closed Caption settings are as follows from the TV on-screen menu as follows:

a) Press the "MENU" button on the DYNEX remote
b) Press the RIGHT arrow twice to highlight the "SETUP" menu
c) Press the DOWN arrow once to open the "SETUP" menu
d) Press the DOWN arrow twice to highlight "CLOSED CAPTION"
e) Press the RIGHT arrow or the "ENTER" button once to open the CLOSED CAPTION MENU
f) Make sure the Closed Caption option "CC MODE" is set to "ON". This can be changed using the UP/DOWN arrow keys to highlight "CC MODE" and using the LEFT/RIGHT arrows to switch between off and on.

The "Basic Selection" and "Advanced Selection" settings are for analogue and digital closed-captions respectively. In addition, the "Options" sub-menu can be used to change the size and style of the digital closed captions (Advanced Selection). All three of these options should eventually be set according to your personal preferences, but for the purposes of making sure it is working, I suggest you set them as follows:

Basic Selection = CC1
Advanced Selection = Service 1

These options are the basic settings which will display only the spoken dialogue of the TV program.

g) Press "EXIT" on the remote to close the menu and return to viewing mode.

2. Press the "CCD" button on your Dynex remote control. This can be found in the bottom right-hand corner of the remote. Each press of the "CCD" button will cycle the closed captions between ON and OFF. (CCD means Closed Caption Display)

3. Check the Closed Captions are displayed and then adjust the Basic and Advanced Selection options until the type and appearance of the closed captions are how you like them.

If you have done the above and still cannot get it to work, please let me know whether you are using a cable or satellite receiver and the brand/model number. I will then be able to assist you further.

Regards,
BElectric

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1 Answer

Using the remote we went to menu and then closed caption to turn it off, well you can pick everything on the menu except closed caption it will not let you pick that to turn it off,so how will we get this...


Hi les, my name is John. Welcome to FixYa. You may not have the original remote. You will have to do it manually, from the menu on the TV. Some remotes are different than others, but give that a try and let me know. Use the + and the - and just follow the set-up. Thanks for choosing FixYa......John

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It sounds like that option is not available on that model , contact samsung

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