After installing a new black ink cartridge in my Lexmark4530 printer the message says ''Left cartridge incorrect'' and now the printer won't respond. In the past I've used a #23 cartridge and this one is a #32 cartridge

If you are using a photo cartridge, in your case the #31 cartridge, insert that in the left carrier where the black cartridge is. Make sure your color cartridge is inserted in the right carrier to continue printing.

Are you using Dell Series 5 ink cartridges?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

1. Turn on your printer.
   
   
2. Open the front cover.
   
   

The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

1. Press the tabs on the cartridge lids, then lift the lids.
   
   

1. Remove the old ink cartridges.
   
   

1. Store the cartridges in an air-tight container or dispose of them properly.
   
   
2. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
   
   

NOTE: You can use your printer with one cartridge (color or black) at a time. To extend the life of your color cartridge and improve printing speed, install both a color cartridge and a black cartridge at the same time.

1. Insert the new ink cartridges. Make sure the color ink cartridge is secure in the left ink cartridge carrier and the black ink cartridge is secure in the right ink cartridge carrier.
   
   

1. Snap each lid closed.
   
   

1. Close the front cover. The front cover must be closed to start a print job.
   
   

1. Open the Dell Printer Solution Center by clicking Start® Programs or All Programs® Dell Printers® Dell Photo Printer 720® Dell Printer Solution Center.
   
   
2. Click the Maintenance tab.
   
   
3. Click Install a new print cartridge.
   
   
4. Click Next.
   
   
5. Select the type of cartridge you installed.
   

NOTE: Specify whether the cartridge is a new cartridge or an old cartridge (one that has been used before). If an old cartridge is incorrectly identified as New Cartridge in the Dell Printer Solution Center, ink levels may be incorrect.

1. Click Next.
   
   

You need to carry out alignment to correct the left cartridge, go to the setup on the printer, under maintenance, you will see align cartridge,perform this exercise to align the black and color cartridge and see if it will still prompt this message.

Compliments and wish you best of luck

Hello,

Try this procedure:
1. Open printer lid so cartridges move to center of carriage.
2. Lift clamp and remove black or color cartridge from the holder.
3. Place cartridge on table with copper contact strip facing you.
4. Carefully place a strip of clear plastic tape over the four contacts on the upper left corner of the cartridge.
5. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position.
6. Open lid and remove cartridge again. Remove tape from left side and place tape over four contacts at upper right corner of cartridge.
7. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position again.
8. Open lid again, remove cartridge, remove tape.
9. Reinstall cartridge and close lid.
Printer will now recalibrate. Once the process is complete the ink level meter should be reading full again.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

hello there :

this error refers to the black ink cart not being detected . 

possible the new cart has a some fault on it ., u can confirm it by checkin for any defetc , leak on the cart itself or test the printer with another black cart , (if u hav one ).

*if the old black cart is still detected by the printer though the ink is low ...then jus call dell tech support ., with the order # for ur purchase and the cart replaced .

each dell cart u buy has 2 yrs warranty on them .so use them 

hav a gooday !

“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

If I want a solution for my problem, I have to pay to get it? But if I solved it myself, you want me to give it to you for free?

Just replace the cartridge.

Hi, remvoe the black ink cartridge , dip the cartridge in luke warm water for 30 secs , clean the cartridge and unplug the power adapter from the printer , wait for a minute and then reconnect it back , put back the cartridge and then look for the error msg , if it stil displays the same error then its an issue with the cartridge and needs to be replaced..
Do lemme know if it helps..
Thanks