Question about OKI C5800dn Laser Printer
I have a new C5800dn. when I opened it I messed up with the black toner when I tried to install it. I opened it accidentally and spoiled some toner over the drum (outside of the printer thankfully!). when I installed all the cartridges the printer wouldn't start and showed up a message saying. check toner. 543K toner sensor error. I red the manual and cleaned the sensor on the body of the printer by using an air spray, then I cleaned the hole on the toner cartridge by the same way and the problem fixed.
after I printed about 500 pages it now says check toner. 543k toner sensor error.( same error).
I used the same procedure but problem didn't solve, so I changed the toner - by the way it was empty- with an original new one and the problem insists. I ve ordered a new drum and Im anxious to see if the problem corrects when I install it.
Note: when i started to use the printer I found the report from the printer menu about the level of black toner, I was thinking that as long as I had spoiled a significant amount of black toner the level should be dramatically reduced. It surprised me that the report said that black toner was 100% full.
Is there a possibility I have damaged the sensor on the body of the printer?
Within two days I'll have the new drum and I cant wait to see what happens. Can you Help me?
Your indication regarding the 100% does not necessarily indicate a damaged chip (sensor).
Many chips do not work by actually sensing the toner but by usage or other tricks.
We cannot be sure about what happened but replacing the drum and affected items
should solve the problem. Needed parts may be found at
Posted on Feb 23, 2009
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