Question about Jenn-Air JCD2295HES Side by Side Refrigerator
MyJenn Air (Model # JCD2295HES) side by side freezer leaks onto the floor. I've checked the bottom of the freezer compartment around the defrost drain and there is no water/ice inside the freezer, only a puddle on the floor. It happens sporadically (initially every 2-3 months, now once or so a week). Any suggestions/ideas?
Apparently it is the drain behind the freezer panel on the inside and it is blocked. It needs to be unblocked and cleaned. You remove the food and the rear panel on the inside of the freezer. With a hair dryer (carefully) remove all ice build up and then unblock the drain line going to the pan under the refrigerator. The drain line can be cleaned with bi-carb and hot water (not boiling).
Posted on Dec 31, 2008
I have had this a few times.
Remove 2 bottom racks and the shelf.
Back out the two nuts on the back wall.
Remove the cover the one with the vent holes and begine to thaw out the ice on the bottom of pan with hair dryer.
Then use some warm water and a flexible copper wire not stranded more like a ground wire from romex cable to snake up and down the line. When you go down about 14 inches you will start to hit the pan.
At that point you have opened and frozen section of the line. Then one more application of warm water. I have done this every 2 years or so...
Posted on Apr 22, 2010
We had the same problem and fix (melt ice, clean out pipe as described). We believe the initial cause for the blockage was that the fridge was not level (leaning forward) which caused drain water to pool in front of the valve and eventually block it. The fridge is in the basement on a very unlevel floor. We levelled it as much as possible and are waiting to see what happens - we may have to put something under the front legs to help compensate for the uneven floor.
Posted on Jan 21, 2013
I may have a fix. I tired this about 3 months ago and have not had any leak since. I took everythiong out of the freezer and unscrewed the back. Then I let the pipe thaw. This was blocked and water was unable to drain into the pan. Since I have done this no more water on the floor. However, I do expec it will freeze again someitme in the future.
Posted on Jan 04, 2009
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Posted on Jan 02, 2017
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From your description I'll gather you're not getting ice cubes either and need to replace the ice maker
Part # D7824706Q on the diagram labeled "Lights and Ice maker" it's item 1
This is from Sears so you can order and have it delivered to the house
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