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Posted on Dec 14, 2009
Answered by a Fixya Expert

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My printer shows "offline". How do I get it online?

1 Answer

Don Farrell

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  • Master 1,018 Answers
  • Posted on Dec 14, 2009
Don  Farrell
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Joined: Apr 19, 2009
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Did you recently change the ink cartridges=? Did you use third party or refilled cartridges?

If so, that may be the problem. Some printers have logic in them to drop offline if ink other that the manufacturer's is used.

If you are using factory new ink, please let me know and I/ll continue to try and assist you.

Don

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Related Questions:

0helpful
1answer

Keeps telling me the printer is offline

Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.

Step 1:
a. Click Start, go to Control Panel and select Hardware and Sound.
b. Click Printer.
c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready".
d. If the Printer is offline, set it to online.
e. Right-click on the printer and select "Use Printer Online".
f. The display should change to ready when the printer is set to online.

Step 2:
If still you are facing issues, then update the printer driver. This should fix the problem.
Update drivers: recommended links
http://windows.microsoft.com/en-US/windows-vista/Update-drivers-recommended-links

Source: Samsung SCX 5635FN Manual
0helpful
1answer

Offline

If the Lexmark printer creates any error message that shows offline mode, you might have to convert the printer to online mode. In order to turn on online mode select the start menu and click on the "Printers and Faxes" icon. This shows you all the printers and other devices that are connected to your system at that time. You might have to double click on the printer icon in order to change it to online. A pop up might come up while performing that and you have to go to printer option in the menu bar of pop up window and have to uncheck "Use Printer Offline."
0helpful
1answer

Our HP 3100 All in One printer is "offline" when we check in the Control Panel under "printers". How do we get it back online?

Under printers, On the Hp 3100 model, right click on it, if it shows Use Printer Online then select that Option. Else if it shows "Use Printer Offline" it means to say that your printer is online.
Also check that whether the Power is On to the printer. Communication cable is connected. Proper printer port is selected.
4helpful
2answers

My printer says its offline how do I reconnect? I've already done a complete power off and it's still offline.

hi

just folow the step

Step 1
Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer.
· Step 2
Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open.
· Step 3
Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online.
Mac Instructions · Step 1
Open System Preferences by clicking on the icon in the Dock.
· Step 2
Go to the Print & Fax control panel under the Hardware category.
· Step 3
Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button.
· Step 4
Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online.
2helpful
2answers

Brother mfc490cw printer show offline and error

Hello there:
for the document you want to print click on print and your printer should show up now just click on the printer and look down where it says use printer offline and click on it again and than it will say use printer online and just print from there ok please dont forget to rate this solution for me
best regards mike
1helpful
2answers

HP deskjet D2300 series printer is showing offline .Power is already given to the printer.

check that the printer is turn on, if on turn it off and on again, secondly check by double clicking the printer icon on your pc start bar i,t will open a pop/dialogue box, click on file and see if the offline is tick if so disable the tick.
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