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Question about Uniden Cordless phone EXS9950

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Uniden cordless phone - model DSS7855

I have 2 of these units and now both aren't functioning. On one unit, the base isn't working ( only the message ''welcome.. please wait'' displays then flashes and goes no further except briefly lighting up the menu when I press and hold one of the function buttons ) on the other, the handset microphone isn't working properly and the person I'm calling can't hear what I'm saying unless I yell loudly. Even then they can only hear me as a whisper. I'd be able to deregister the handset of the unit with the base that's not working and use it with the other phone but the handset can't connect with its base while the base keeps flashing the intro message.

These are great phones and it's annoying to have 2 that aren't working like this. Hope you can help. Thanks so much


Posted by Julie Rose on

  • 2 more comments 
  • icaputi Apr 27, 2008

    i have the same problem and did de-registered the phone, but my base keeps flashing welcome Please wait... therefore i can't register the phone and i cant get anything working =(

    my model is DSS7855

  • Anonymous Jul 28, 2008

    I have the same problem. I am told by uniden's service agent in Melbourne that it will cost $85 to replace the base station. They could not suggest a quick fix, and over the telephone, said it sounds like it has been the victim of a power surge or like problem.

  • abel123 Aug 18, 2008

    I get the same message on my base unit ''welcome.. please wait''. The two handsets work fine but they of course rely on the base unit to work. They told me that it was probably associated with a power surge (or which I did have an outage) and would cost $50 to initially look at it and then another $85 to replace the base unit. It's unusual that everything else in the house (including items on the same powerboard) have no problems. Seems like this phone goes bad at the drop of a hat.

  • Anonymous Mar 16, 2014

    When I pick up handsets (apart from Base) I cannot hear caller. I press un mute etc.



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Press and hold "end" and "#" for more than 5 seconds this will de-register your handset without the base unit.
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see for more info. http://www.uniden.com.au/RESOURCES_MAIN/pdfs/ELITE8805_OM.pdf

Posted on Mar 05, 2008


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