Microsoft Xbox 360 Console Logo
Posted on Jan 21, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Xbox red lights

There are three red lights on my xbox the top right one is not lit and the power light is green can you help me please

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 29 Answers
  • Posted on Jan 21, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Governor:

An expert whose answer got voted for 20 times.

Joined: Jan 20, 2008
Answers
29
Questions
0
Helped
72274
Points
332

You are unfortunately experiencing the red ring of death!

All of the information you need to know is located HERE.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

3 red lights on

Step 1: Turn on the console, and check the light on your power supplyThe power supply light is located on the black box that is in the middle of your power cord.

nopower.jpg
Figure 2: The Xbox 360 Power Supply light uparrow.gifBack to the top Step 2: If power supply light is green, try this solution 3frlgreen.jpg
Figure 3: Three flashing lights on the Ring of Light with a green power supply light Solution: Submit a console repair requestYour console is in need of a repair. There are no additional troubleshooting steps. To begin the online repair process, click one of the following links: Step 3: If the power supply light is red, is orange when the console is powered on, or is not lit, try these solutions 3frlpower.jpg
Figure 4: Three flashing lights on the Ring of Light with a red, orange, or unlit power supply light Solution 1: Unplug your console, plug it into a different outlet in a different room, and then turn it onThis will help determine whether the problem is with your power supply, your power outlet, or your console. Solution 2: Request a replacement power supplyIf the power supply light is still red, orange, or not lit, the problem is with your power supply. Contact Xbox Support to obtain a replacement power supply. Contact Xbox Support
(source: www.microsoft.com)Kind Regards
1helpful
1answer

Tree lights in red

Step 1: Turn on the console, and check the light on your power supplyThe power supply light is located on the black box that is in the middle of your power cord.

nopower.jpg
Figure 2: The Xbox 360 Power Supply light uparrow.gifBack to the top Step 2: If power supply light is green, try this solution 3frlgreen.jpg
Figure 3: Three flashing lights on the Ring of Light with a green power supply light Solution: Submit a console repair requestYour console is in need of a repair. There are no additional troubleshooting steps. To begin the online repair process, click one of the following links: Step 3: If the power supply light is red, is orange when the console is powered on, or is not lit, try these solutionsuparrow.gifBack to the top 3frlpower.jpg
Figure 4: Three flashing lights on the Ring of Light with a red, orange, or unlit power supply light Solution 1: Unplug your console, plug it into a different outlet in a different room, and then turn it onThis will help determine whether the problem is with your power supply, your power outlet, or your console. Solution 2: Request a replacement power supplyIf the power supply light is still red, orange, or not lit, the problem is with your power supply. Contact Xbox Support to obtain a replacement power supply. Contact Xbox Support(source: www.microsoft.com)Regards
0helpful
1answer

My console plays my games, but there is a full red ring? what does this mean?

OUCH! You have the red ring of death! Did you by chance have xbox on it's side for a long period of time instead of flat? If so, that's why. They say there made to do this, just like the old ps2's, It a load of ****. The laser lens circuit will need to be replaced. If you didn't have it on it's side, then you have a bad graphics chip, or cold solder joints, or the motherboard is shot.
Step 1: Turn on the console, and check the light on your power supply loadTOCNode(2, 'moreinformation'); The power supply light is located on the black box that is in the middle of your power cord.

Collapse this imageExpand this imagenopower.jpg
Figure 2: The Xbox 360 Power Supply light uparrow.gifBack to the top Step 2: If power supply light is green, try this solution loadTOCNode(2, 'moreinformation'); Collapse this imageExpand this image3frlgreen.jpg
Figure 3: Three flashing lights on the Ring of Light with a green power supply light Solution: Submit a console repair request loadTOCNode(3, 'moreinformation'); Your console is in need of a repair. There are no additional troubleshooting steps. To begin the online repair process, click one of the following links: uparrow.gifBack to the top Step 3: If the power supply light is red, is orange when the console is powered on, or is not lit, try these solutions loadTOCNode(2, 'moreinformation'); Collapse this imageExpand this image3frlpower.jpg
Figure 4: Three flashing lights on the Ring of Light with a red, orange, or unlit power supply light Solution 1: Unplug your console, plug it into a different outlet in a different room, and then turn it on loadTOCNode(3, 'moreinformation'); This will help determine whether the problem is with your power supply, your power outlet, or your console. Solution 2: Request a replacement power supply loadTOCNode(3, 'moreinformation'); If the power supply light is still red, orange, or not lit, the problem is with your power supply. Contact Xbox Support to obtain a replacement power supply.
0helpful
1answer

Well when I turn on my xbox 360 the third part flashes red.

hello.
CAUSE The three flashing red lights may indicate that your Xbox 360 console has experienced a hardware failure. Please read the letter that discusses warranty changes for three flashing red light hardware failures. 

MORE INFORMATION 

If you suspect that you are experiencing this issue, you can submit a console-repair request online. However, before you submit your request, we ask that you first try the following two steps to verify that you are indeed experiencing this issue: 

1. When you turn on the console, examine the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps that are listed in the following Microsoft Knowledge Base articles: 

906101 Xbox 360: The power supply light is red 906102 Xbox 360: The power supply light is orange 906103 Xbox 360: The power supply light is not illuminated 

2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the symptom occurs again. If your console continues to display the three flashing red lights, your console may have to be repaired. For information about how to start the repair process online, please visit http://www.xbox.com/support, and then click Console Repair in the upper-right section of the Web page. 

Note: The online console repair service is currently not available in all countries or regions. 

If you would rather contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact for information about how to do this. 

APPLIES TO 

* Microsoft XBox 360 Video Game System 
* Microsoft Xbox 360 Hard Drive (20 GB) 
* Microsoft Xbox

0helpful
2answers

Xbox360 and the 3 red lights

Three of the lights on the Ring of Light on the front of your Xbox 360 console flash red View products that this article applies to. if (!loadTOCNode) {var loadTOCNode = function(){}} Expand all | Collapse all if (kb_page_object) { kb_page_object.kb_imageExpandHoverText = 'Click to expand this image'; } SYMPTOMS Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360... loadTOCNode(1, 'symptoms'); Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. uparrow.gifBack to the top CAUSE The three flashing red lights may indicate that there is a hardware problem with... loadTOCNode(1, 'cause'); The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. uparrow.gifBack to the top MORE INFORMATION If you are experiencing this problem, you can submit a console-repair request on... loadTOCNode(1, 'moreinformation'); If you are experiencing this problem, you can submit a console-repair request online. However, before you submit your request, first try the following two steps to verify the problem:
  1. When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps in one of the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/ ) Troubleshooting your Xbox 360 Power Supply when the light is red 906102 (http://support.microsoft.com/kb/906102/ ) Troubleshooting your Xbox 360 Power Supply when the light is orange 906103 (http://support.microsoft.com/kb/906103/ ) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated
  2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the problem re-occurs.
If your console continues to display three flashing red lights, your console may have to be repaired. For more information about how to start the repair process online, please visit http://www.xbox.com/support (http://www.xbox.com/support) , and then click Repair your console in the upper-right part of the Web page. Note Online console repair service is currently not available in all countries and regions.If you want to instead contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to do this.
0helpful
1answer

RED RING WHEN TURNED ON OFF FOR A WEEK

SYMPTOMS Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360... loadTOCNode(1, 'symptoms'); Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. uparrow.gifBack to the top CAUSE The three flashing red lights may indicate that there is a hardware problem with... loadTOCNode(1, 'cause'); The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. uparrow.gifBack to the top MORE INFORMATION If you are experiencing this problem, you can submit a console-repair request on... loadTOCNode(1, 'moreinformation'); If you are experiencing this problem, you can submit a console-repair request online. However, before you submit your request, first try the following two steps to verify the problem:
  1. When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps in one of the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/ ) Troubleshooting your Xbox 360 Power Supply when the light is red 906102 (http://support.microsoft.com/kb/906102/ ) Troubleshooting your Xbox 360 Power Supply when the light is orange 906103 (http://support.microsoft.com/kb/906103/ ) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated
  2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the problem re-occurs.
If your console continues to display three flashing red lights, your console may have to be repaired. For more information about how to start the repair process online, please visit http://www.xbox.com/support (http://www.xbox.com/support) , and then click Repair your console in the upper-right part of the Web page. Note Online console repair service is currently not available in all countries and regions.If you want to instead contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to do this.
0helpful
1answer

Three red lights

Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. CAUSE: The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. MORE INFORMATION: If you are experiencing this problem, you can submit a console-repair request online. However, before you submit your request, first try the following two steps to verify the problem: 1. When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps in one of the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/) Troubleshooting your Xbox 360 Power Supply when the light is red 906102 (http://support.microsoft.com/kb/906102/) Troubleshooting your Xbox 360 Power Supply when the light is orange 906103 (http://support.microsoft.com/kb/906103/) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated 2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the problem re-occurs.If your console continues to display three flashing red lights, your console may have to be repaired. If none of these help, pease contact Xbox support at http://xbox.agent.asahost.com/ to talk to a live agent.
:)
0helpful
1answer

Three flashing red lights on xbox 360 console

Wow, 4th? That's horrible! Hopefully the following helps you out! SYMPTOMS loadTOCNode(1, 'symptoms'); Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. CAUSE loadTOCNode(1, 'cause'); The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. MORE INFORMATION loadTOCNode(1, 'moreinformation'); If you are experiencing this problem, you can submit a console-repair request online. However, before you submit your request, first try the following two steps to verify the problem: 1. When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps in one of the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/) Troubleshooting your Xbox 360 Power Supply when the light is red 906102 (http://support.microsoft.com/kb/906102/) Troubleshooting your Xbox 360 Power Supply when the light is orange 906103 (http://support.microsoft.com/kb/906103/) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated 2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the problem re-occurs.If your console continues to display three flashing red lights, your console may have to be repaired. If none of these help, pease contact Xbox support at http://xbox.agent.asahost.com/ to talk to a live agent.
:)
0helpful
2answers

Three red lights on my xbox 360

SYMPTOMS loadTOCNode(1, 'symptoms'); Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. uparrow.gifBack to the top
CAUSE loadTOCNode(1, 'cause'); The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. uparrow.gifBack to the top
MORE INFORMATION loadTOCNode(1, 'moreinformation'); If you are experiencing this problem, you can submit a console-repair request online. However, before you submit your request, first try the following two steps to verify the problem: 1. When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps in one of the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/) Troubleshooting your Xbox 360 Power Supply when the light is red 906102 (http://support.microsoft.com/kb/906102/) Troubleshooting your Xbox 360 Power Supply when the light is orange 906103 (http://support.microsoft.com/kb/906103/) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated 2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the problem re-occurs.If your console continues to display three flashing red lights, your console may have to be repaired. If none of these help, pease contact Xbox support at http://xbox.agent.asahost.com/ to talk to a live agent.
0helpful
2answers

Three red lights come up when i turn my xbox 360 on

Hey dead end,

While this may be an indicator that something is wrong with your XBox 360, there are a couple of steps that you can take before seeking additional assistance.

According to information provided by the manufacturer, the light on your XBox 360's power supply should still light up green even when the console has encountered a three red light problem. If the light on the power supply isn't green, you will want to take different actions based on what color is displayed. If this light is red, the AC adaptor may either be defective or has recently overheated. If the light is orange, you may need to double-check all cable connections are secure. If the light on the AC adaptor isn't lit, the AC adaptor may need to be replaced.

Alternatively, you may want to try turning the XBox 360 off, then pressing the power button again roughly 10-15 seconds later. If the unit powers on normally and the three red lights disappear, the system may simply have needed to be reset.

Should the problem still persist, you may need to speak directly with Microsoft for further assistance. You can reach Microsoft's toll-free XBox support hotline at 800-4MY-XBOX (800-469-9269), or you can always request service through the XBox website:

http://www.xbox.com/en-US/

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.
Not finding what you are looking for?

43 views

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

ELECTRICKSUSA
ELECTRICKSUSA

Level 2 Expert

282 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...