Question about SanDisk Sansa e270 MP3 Player

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Sansa e270 problem

The majority of my songs stopped playing on my Sansa, so I updated my firmware, now 90% of my songs are missing off of my Sansa. How can I get them back?

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My Sansa e270 does not start it freezes while refreshing database. It started after I downloaded a CD. do you have any suggestions as to how I fix my player. 

Posted on Jan 12, 2009

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You cannot - the firm upgrade delted them - you will have to refind them and redownload.

Posted on May 28, 2008

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Posted on Jan 02, 2017

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The screen of my Sansa Clip 2GB showed illegible signs two days ago when I last played it, but I could get songs playing. Through my computer I then cleared all playlists, deleted the songs etc. Then put...


Hello,

Restoring your player can be done in 2 main steps:
>>1. For updating the firmware, the player should be switched to MSC mode.
This could be done through the menu. When not knowing what the display shows, use the forcing method in next link:
http://kb.sandisk.com/app/answers/detail/a_id/61/sno/0
See the Sansa Clip steps below:
1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the center button while connecting the device to the PC.
<<

>> 2. Once connected in MSC mode you can use the firmware updater when having Windows operating system, see next page:
http://kb.sandisk.com/app/answers/detail/a_id/300/kw/firmware%20updater/r_id/101834
<<

For others who have MAC or Linux operating system you can not use the firmware updater: firmware should be manually downloaded from Sansa Forums and installed afterwards:
http://forums.sandisk.com/sansa/

If this was helpful I'd appreciate your answer.
When needing more help, just add a comment in this thread.

Mar 03, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

No songs can be added


The songs that you are trying to load are probably in the wrong format. Many WMA files (used by 90% of music services) have restrictive DRM licenses that will not allow you to play certain files on an mp3 player, even though they play fine on your computer. Also, the Sansa e200 does not play songs that are in iTunes format. If you stick only to songs that are in mp3 format, you will not have such problems.

If you are CERTAIN that ALL of your songs are in mp3 format:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: https://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Mar 18, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

MP3 not playing the songs and gets restarted


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Oct 15, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa having problem with sync


Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Apr 26, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Songs won't delete, and still play


Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Apr 15, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa 8.0 gb stopped allowing me to play FM radio and sometimes it freezes and I added a few CD's to my play list and when I went to play them, it just shows the song titles on the CD and skips through...


Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Mar 13, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa won't play songs


yeah me 2
how about updating the firmware?
OHHHHHH
now we are getting somewhere

Dec 20, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Won't play certain songs


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Oct 31, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Songs When Selected Play Something Else & Songs that are missing altogether


Follow this link - it explains how to update your player's firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Hopefully this should solve the problem. if you need the user guide find it here; http://www.sandisk.com/Assets/File/pdf/retail/Sansa_e200_UserManual.pdf I Hope this helps :)

Mar 11, 2007 | SanDisk Sansa e260 MP3 Player

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