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You may have a bad fuser. The fuser is the part of the printer that burn/melt the toner/ink onto the pager. Check the fuser roller and make sure it lock down and clean.
How is the printer printing black and yellow color? Is it a smudge?
When I print, the pages are smudged with ink. What should I do?
Description:
- If smudged stains appear at the top center of the printed page:
Make sure the paper is not too thick or curled. Also, verify that the appropriate paper is being used and that the paper type set in the machine matches the media used.
Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings.
- If smudged stains appear at the right or left corner of the printed page:
Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings.
- If smudged stains appear on the reverse side or at the bottom of the page: NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
Make sure the printer platen is not dirty with ink.
How to clean the machine's printer platen
Unplug the machine from the AC power outlet.
Lift the scanner cover until it locks securely in the open position.
Clean the machine's printer platen(1) and the area around it, wiping off any scattered ink with a soft, dry, lint-free cloth.
Two parts of the printer can affect this.
1) the toner cartridge
2) the fuser
Testing can be done to determine the problematic part.
Do a print using manual feed. Once the last bit of paper goes into the machine, open the printer door.
Remove the toner to check if smudge is there.
Replace toner cartridge if there is smudge, replace fuser it not.
You could print a few more out and see if it goes away.
Check the drum and see if there are any black marks on it. If there is, it could be a scratched drum or the cleaning blade isn't working in it anymore.
Is this a new toner cartridge?
Be careful when you look at the drum at it to keep the light out of it as much as possible.
fuser is usually replaced as a assembly, it's the hot bit a back.
Can only be two things the drum or the fuser as our headstrong friend has correctly explained.
More than likely it is the drum they last about 4 toners i think.
Learn the art of getting a page to stop halfway threw printing, you want to stop the page after the drum has put a image on the paper but before paper has gone threw the fuser (hotbit).
Once you have mastered the position correctly by stopping the printing by opening the door and removing drum/toner cartridge, to reveal the paper that is printed but can be rubbed off, we will know if marks are coming from the drum (you will see them) or from the fuser, if print is fine
Can only be two things the drum or the fuser. More than likely drum they last about 4 toners i think.
Learn the art of getting a page to stop halfway threw printing, you want to stop the page after the drum has put a image on the paper but before paper has gone threw the fuser (hotbit).
Once you have mastered the position correctly by stopping the printing by opening the door and removing drum/toner cartridge, to reveal the paper that is printed but can be rubbed off, we will know if marks are coming from the drum (you will see them) or from the fuser, if print is fine.
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