Question about Asko W6221 Front Load Washer

2 Answers

Machine wont drain and the door wont open

Ok I have a major problem... I have tried everything i can think of. My machine is the ASKO W6221. I put a load in to wash and it washed fine but when it came to the draining part it doesn't work. It just makes this rattling sound, sounds like there is some change or pebbles rattling around in the bottom or something, then it just hums and no draining happens. I tried setting it to #11 the "Drain" cycle but nothing happens just the sounds I described. Now I have a load of laundry stuck in there and there is water in the bottom so it wont let me open the door! What do I do... my favorite jeans are in there!

Posted by on

  • gabesmom Mar 01, 2008

    I have had this problem several times now. I have to drain and check the trap. Sometimes I pull out a coin, think the problem is solved only to discover that it still will not drain. I then have to call an expensive repair person. Is there something I can do myself?



2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The solution worked thank you, drained machine and cleaned out trap as per chapter 10 of user manual and all working fine now. Note: ensure to check up the inlet line in the trap with your finger as there could be some items in there, also check fan/prop to ensure it turns freely. Was amazed of what I found in the trap see picture below, pays to check pockets prior to washing.
Machine wont drain and the door wont open - 2108b1e.jpg

Posted on Jun 02, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,294 Answers

Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too. Note: ref to your manual re the filter cleaning.

Posted on Jan 24, 2008


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

T will not drain, spin, or open. I have unplugged it I have reset it multiple times but it stays on the same washing cycle.

Try lowering the drain hose into a bucket to drain it, this make "trick" out the sensor and allow the door to unlock

Feb 06, 2016 | Asko W6221 Front Load Washer

1 Answer

My machine wont drain and the door wont open. I

Make sure that you have power to you machine by plugging a light into the wall oulet. If there isn't any power, go to your circuit breaker box and look for the breaker that supplies that oulet. If everything is good there, it probably is going to be a service charge to get someone to look at the unit since it is more complicated than you want to get into.

Oct 19, 2009 | Asko W6021 Front Load Washer

1 Answer

Asko w6221 washer won't start

first I would check you drain pump ... make sure it is clear and clean.. next if you have a meter be sure it is getting power and that it is not shorted ...if it is not getting power then I would check the wires first then check your control.

Hope it helps if Not let me know more about you problem..I can help

Aug 02, 2009 | Asko W6221 Front Load Washer

1 Answer

The machine washes just fine it just want drain. I put it on the drain (11) cycle and it drains, however once it finishes I can't open the door. Someone said it may be the clogged, if so can someone be a...

You can get a PDF owners manual at:

Page 23 show the pin trap and how to clean.
Good Luck.

Mar 19, 2009 | Asko W6221 Front Load Washer

3 Answers

Machine wont drain and the door wont open


If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.

  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

Jun 15, 2008 | Asko W6221 Front Load Washer

2 Answers

Asko front load washing machine

When u use front loaders you normally don't need a soak. And i don't think you need bleach. Use front loading powders for the machine. The automatic machine is supposed to work for you. The water empties out, so you can open the door.

Rate me pl if helped..............

Jan 24, 2008 | Asko W6221 Front Load Washer

2 Answers

Asko w6221 washer

Try to replace the motor brushes. This is the most usual problem on these machines.

Good Luck

Nov 21, 2007 | Asko W6221 Front Load Washer

Not finding what you are looking for?
Asko W6221 Front Load Washer Logo

410 people viewed this question

Ask a Question

Usually answered in minutes!

Top Asko Washing Machines Experts

Gerry Harvey
Gerry Harvey

Level 3 Expert

1481 Answers

Joseph Hoffmann

Level 3 Expert

1755 Answers


Level 3 Expert

858 Answers

Are you an Asko Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides