Rear paper jam - Brother HL4040CN Laser Printer

how to video

Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.

1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access door
3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
   CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits of torn paper
5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.

Step three: Clear the jam from the front of the All-in-One
CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.

1. Make sure that you disconnect the power cord from the rear of the product.
2. Open the cartridge access door. Figure 3: Open the cartridge door
3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
   CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
4. Close the cartridge access door.
5. Reconnect the power cord to the rear of the product.
6. Press the Power button ( ) to turn on the product.

make sure you don't have any small pieces of paper stuck in the printer
Paper jams can be real or false. The unit may report a paper jam when there is not any jammed paper, however, the solution to a real paper jam or a false paper jam is the same. WARNING: Jammed paper must be removed using the rear access door and the power cord must be disconnected or a carriage jam or mechanical damage may occur. Do not remove jammed paper from the front of the unit.

1. Turn off the HP product and turn it so the back of the unit faces you.
2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you. Figure 1: Removing the rear access door Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
4. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to buy on this page to order replacement parts.
5. From the rear access door opening, remove the jammed paper.
6. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
7. Reinstall the rear access door.
8. Reconnect the power cord to the unit and turn the unit on. If a carriage stall occurs after clearing the paper jam, resolve the carriage stall.

If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not
in the rear rollers, check the top door.

To clear a paper jam from the rear door
1. Turn off the HP All-in-One.
2. Press in the tab on the rear door to release the door. Remove the door by pulling it
away from the HP All-in-One.
CAUTION: Trying to clear a paper jam from the front of the HP All-in-One can
damage the print mechanism. Always access and clear paper jams through the
rear door.

Page 148 of manual here will show you more info as well as photos on hoto.

If you are satisfied with my answer, be sure to click on the "Thumbs-Up". If you have further questions, please feel free to ask them. Thanks for using our service!

Hi there,

Cause and solutions for paper jams

Cause 1 : Paper jammed in the Paper Output Slot, the Auto Sheet Feeder, or the Front Feeder.
Soultion : Remove the paper following the procedure below:
1) Slowly pull the paper out, either from the paper source or from the Paper Output Slot, whichever is easier.
* IF the paper tears and a piece remains insde the machine, open the scanning Unit (Printer Cover) and remove it.
After removing all paper, close the Scanning Unit (Printer Cover), turn the machine off and turn it on again.
-Be creful not to touch the components inside the machine.
*If you cannot pull out the paper, turn the machine off and turn it back on. The paper will be ejected automatically.
2)Reload the paper in the machine, and press the OK button on the machine.
If you turned off the machine in step 1 all the print jobs in queue are cancellled. Reprint if necessary.
if you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after moving the paper, contact your Canon service representative.

Cause 2 : Landscape credit card-size paper jammed inside the machine.
Action : Do not load credit card-sized paper in the landscape orientation.
Slowly pull out the paper from the Auto Sheet Feeder and remove it. If you cannot remove the jammed paper or the paper jam error continus after removing the paper contact your Canon service representative.

Cause 3 : Paper jammed inside the machine at the transport unit.
Action : Remove the paper following the procedure below :
!) Hold the Rear Cover Lever and then press to the right and put to remove the Rear Cover.
2) If you can see the jammed paper, slowly pull the paper out.
* Be careful not to touch the components inside the machine.
* If you cannot pull the paper out, turn the machine off and turn it back on. The paper will be ejected automatically.
3) Reattach the Rear Cover.
Hold the Rear Cover so that the Rear Cover Lever comes to the left. Align the protrusions at the right edge of the cover with the slots at the rear of the machine and press on the lever ot reattach the Rear Cover.

Important : Press firmly on the Rear Cover until it is fit squarely in the rear of the machine. If the Rear Cover is not reattached properly, paper may not feed properly and cause paper jams.

4) If you were not able to remove the paper out in step 2, remove it from the Front Feeder. Refer to cause 1.

5) Relaod the paper in the Front Feeder and press the OK button on the machine.
If you turn off the machine in step 2, all print jobs in queue are cancelled. Reprint if necessary.

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Look for a small piece of paper that may be stuck in the switch indicating a paper jam.

Hi

Paper jams can be real or false. The unit may report a paper jam when there is not any jammed paper, however, the solution to a real paper jam or a false paper jam is the same. WARNING: Jammed paper must be removed using the rear access door and the power cord must be disconnected or a carriage jam or mechanical damage may occur. Do not remove jammed paper from the front of the unit.

1. Turn off the HP product and turn it so the back of the unit faces you.
2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you. Figure 1: Removing the rear access door
4. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
5. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to buy on this page to order replacement parts.
6. From the rear access door opening, remove the jammed paper.
7. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
8. Reinstall the rear access door.
9. Reconnect the power cord to the unit and turn the unit on. If a carriage stall occurs after clearing the paper jam, resolve the carriage stall.

Preventing paper jams The following information will help prevent paper jams from occurring:

• When loading paper in to the paper tray, push it in until it meets first resistance. Do not continue pushing the paper in. If the paper is pushed too far in, more than one page is picked and paper jams result. This is the most common cause of paper jams with the HP Officejet 410 series.
• Never use paper that is wrinkled or damaged in any way.
• If you are having problems using paper that has already been printed on once, replace it with fresh paper.
• Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door isn't locked.
• Every six months - one year, clean the paper feed rollers with a rag slightly dampened with clean water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
• When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

Please do rate the solution as FixYa and revert for further assistance.

Thanks
Rylee

Follow these steps to clear paper jam

Clearing paper jams
Paper jams can be real or false. The unit may report a paper jam even when there is no jammed paper. The solution to a real paper jam or a false paper jam is the same.
CAUTION:
Jammed paper must be removed using the rear access door with the power cord disconnected to avoid mechanical damage. Do not remove jammed paper from the front of the unit.

1. Turn off the HP product and turn it around so the back of the unit faces you.
2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you.

Figure 2: Removing the rear access door

1. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
2. From the rear access door opening, remove the jammed paper.
3. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
4. Reinstall the rear access door.
5. Reconnect the power cord to the unit and turn the unit on.

Preventing paper jams
The following information will help prevent paper jams from occurring:

• Never use paper that is torn or wrinkled.
• If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.
• Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.
• Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
• When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

Clearing paper jams
Paper jams can be real or false. The unit may report a paper jam even when there is no jammed paper. The solution to a real paper jam or a false paper jam is the same.
CAUTION:
Jammed paper must be removed using the rear access door with the power cord disconnected to avoid mechanical damage. Do not remove jammed paper from the front of the unit.

1. Turn off the HP product and turn it around so the back of the unit faces you.
2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you.

Figure 2: Removing the rear access door

1. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
2. From the rear access door opening, remove the jammed paper.
3. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
4. Reinstall the rear access door.
5. Reconnect the power cord to the unit and turn the unit on.

Preventing paper jams
The following information will help prevent paper jams from occurring:

• Never use paper that is torn or wrinkled.
• If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.
• Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.
• Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
• When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

hp tells me to do the following
does this help you ?



Issue While printing, copying, or receiving a fax, a paper jam occurs. If the jammed paper is removed incorrectly, other problems may occur. Clearing paper jams Remove the jammed paper by following the steps below: WARNING: Jammed paper must be removed using the rear access door to avoid mechanical damage. Do not remove jammed paper from the front of the all-in-one.

1. Turn off the HP product and turn it so the back of the all-in-one faces you.
2. Disconnect the power cord from the back of the all-in-one. CAUTION: The power cord must be disconnected to allow the paper feed rollers to turn freely and avoid mechanical damage.
3. Locate and open the rear access door by pressing in on the left side tab to release the catches and then pulling the door toward you. Figure 1: Removing the rear access door
4. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
5. From the rear access door opening, remove the jammed paper.
6. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
7. Reinstall the rear access door.
8. Reconnect the power cord and turn on the all-in-one.

Preventing paper jams The following information will help prevent paper jams from occurring:

• Never use paper that is wrinkled or damaged in any way.
• If you are having problems using paper that has already been printed on once (recycling), replace it with fresh paper.
• Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door isn't locked.
• Every six months to one year, clean the paper feed rollers with a rag lightly moistened with clean water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
• When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

richard from chicago