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One of the techniques I found to "re-energize" an Quatrz elelment is to Remove the cool element (unit unplugged, of course) and try to smooth the ends with sandpaper (220 grit) and then do the smae for the contacts. Replace element and see if it lights up.
Rmember NOT TO TOUCH quartz element with Bare Hands!!
Oil from skin can react with elelment and cause it to explode.
Very simple to install the replacement element. Insert one end of the element into the bottom receptacle on either side, press the element down (it's spring-loaded), then slide the top of the element into the center opening of the top receptacle, push to appropriate side (the side of receptacle, same as the bottom), then release. Then do the same with the other element (if both are out).
On Monday, 1/21/08, I returned the Marvin 2060 heater to the store I purchased in 02/07 since the freeze guard stop working. The owner left me a voice message at home and said he after doing some research, he discovered Marvin went out of business in 12/07. And the heater is no longer covered under the warranty. The owner gave me a telephone number, 800.326.3690 which carry the parts for Marvin Heater. I have not called the number since I am looking for another heater with the freeze guard feature since it something I need quickly.