Question about Whirlpool RCC3024 Electric Cooktop

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The cooktop indicator light on my Whirlpool range, model RF265LXTY, won't go off, all of the knobs are in the OFF position. The hot surface light is off.

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dennis dodge

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Most cook tops the light that maches the burner is on if sw is on . if light doesnot fo off replace that sw . if only one light for all burners you will have to fint the shorted one.. good luck mm ..

Posted on Dec 12, 2009

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The indicator light for the stovetop remains on despite all the knobs for each element in the off position. One of the elements is still getting power and heating slightly despite all controls in the


Hello friend, thanks for your post!

I see that the indicator for your cooktop continues to remain on for your Frigidaire range. It sounds like it could be a potential issue with your switches or control panel. I would recommend a reset on your range which you can do by flipping the household circuit breaker off for ten minutes. I hope this is helpful. -Matt

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so sorry for the way late reply!
if the knob does not fit you'll need a new one...
i found them here....
https://www.repairclinic.com/Shop-For-Parts/c31-x72636333303234/Rcc3024-Knob-Dial-Button-Parts
not sure which is yours as the model # should have a few more # or letters. Take a look at them and see if one matches.
best to you.

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1 Answer

The unit light (not the hot surface indicator light) in my GE Profile ceramic cooktop does not turn off although the burners are off.


Hi Danielle, I reviewed the manual for the GE JP350 cook top. Pg. 6 states:

"The UNIT ON indicator light will glow when any surface unit is on."

If the burners are all set fully to the Off position, this lamp should be off. The off position requires that the knob be pressed in to change to Lo, High or any position between (once no longer in the Off position, depressing the knob to change it is not required). If you're able to change the from Off position without pressing the knob, there is an issue with the switch - that may be contributing to the problem.

The cooktop is a 208 / 240 volt appliance. This is the highest voltage in your home. Voltages as low as 50 in the right circumstances can kill, and for this reason repairs must be performed with safety as the first priority. The cooktop sensors have determined that a control is on. If they are indeed off, there is a problem with either the sensor or one (or more) of the controls. You may have luck by locating the circuit breaker or fuse (2 pole 40 amp breaker or (2) 40 amp fuses) and removing power from the cooktop for a minute or two, and then restore power. This would allow the electronics to reset and if a logic problem - it would clear. If there is a hard fault somewhere, the indication would return again.

You should have the cooktop professionally serviced if the indicator fails to extinguish. I hope this helps & good luck!

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1 Answer

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The red light is on as a safety to let you know the surface is hot. When the light goes out the surface will be safe to touch with out getting a bad burn.

Please rate 4 thumbs for the free answer.

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1 Answer

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Sounds like a thermal switch which controls the hot surface light is stuck closed.

If this is a new unit, I'd return it. If not, I would check the switche(s) for the hot surface light -- when the unit is cold, unplug one wire going to the thermal switch and check it for electrical continuity. If you get current from a multi-meter through the switch, replace it -- it's not opening when it cools down.

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1 Answer

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Try cleaning the knobs. I did the same thing you did (turning the circuit breaker off but that did not solve the problem.

My wife just tried turning the knobs and that seemed to work. It appears that one of the knobs may have been so sticky that the though it's in the OFF position it thinks it's still ON.

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