Question about Bose & Wave& Music System

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MOdel 5 Bose Lens

Hi Need to buy a Bose lens can you help out !

Thank You


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If this is the front panel lens for the display, this is a Bose part only. Contact Bose directly to find out how to order the part.

Jerry G.

Posted on Apr 29, 2008


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6ya staff

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Hi there,
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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


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1 Answer

How do I change lens on Bose Wave CD player

You need to buy the correct replacement lens - usually on ebay is a good selection. Keywords - Bose Laser. Email the seller, and ask for help to identify which lens you need.

Then disassemble your machine, and install the new lens.

If that's too complicated for you, have a local technician do the work.

Dec 15, 2014 | Bose & Wave& Music System

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I have a Bose Wave Music System (Model AWRCC1) and the CD player sometimes momentarily pauses while playing. Is there any thing I can do about it myself? Is it worth sending to Bose for repair (about 5...

Well, the lens light needs re-trimming, that's why it's having a hard time reading that audio CD.
The adjustment is in the LENS assembly, there is a trimmer nut under that you will have to adjust and clean. It always works on CD AUDiO player ( not on DVD ).
You could send it to Bose and have it tuned and service clean the whole unit, it is not that expensive or bring it to any electronic tech and he knows what to do.

Hope that helps!

Dec 02, 2011 | Bose Wave Radio

1 Answer

CD player says reading disk about three times after a cd is put in and then the cd is ejected and the message says "not playable." we have tried to clean the head, but it also ejects the...


You can try clean the optical lens by removing Bose top cover ( make sure power off your device before remove the cover). Now instead of using cleaning disk, you can using cotton **** with cleaning lens liquid. Wipe clean the lens ( 2-3 times). After it gets dried, you can try your device. If still no joy, your optical lens is defective and need replacement.


Sep 06, 2011 | Bose Wave Radio

1 Answer

Why does the CD function on my Bose Wave Radio/CD sometimes not work even though the CD is spinning?

Hi, when the lens of the CD player is weak, it can keep on spinning and not play. what you will need to do is to get a lens cleaner and clean the lens(instructions are on the lens cleaner.

If after cleaning and it still did not work, that means the lens is to weak to perform well. It will need to be changed to a new lens.

Take care.

May 27, 2010 | Bose Wave Radio

1 Answer

TheCD or DVD freeze

buy a DVD lens cleaner

Note DVD LENS cleaner, NOT DVD Cleaner the latter is for the discs, not the player

A second option is to remove lid from your player and gently swab the lens with a cotton bud or similar soft lint free product.

This may not be for the faint hearted, its not a $30 DVD player but BOSE so may be something more suited to a hi-fi repair outfit.

The lens will be really obvious as it faces upwards and looks like a small round clear glass bead.

Make sure its unplugged too!

Mar 03, 2010 | Bose (321GS) System

1 Answer

Jumping and skipping


Ok, it sounds to me like the laser lens is dirty, the easiest and cheapest sollution is to buy a cd laser lens cleaner.

This is actually a cd which you insert into the cd trey and it will clean the laer lens in the player. Hope this can help.

Kind Regards

Dec 09, 2009 | Bose Acoustic Wave (32022) 5-Disc CD...

1 Answer

Cd player is skippping - I have cleaned the cds. still skipping. It is a bose wave radio single cd player.

Hello my friend,
I suggest to test with many different CDs, if it's still skipping in all CDs. i will say that it's a lens issue, in this case you buy some CD cleaner which has some special lotion which clean the lens. but if this doesn't help also, at this time i will say that the lens needs to be replaced and i hope that you device is still under warranty because the repair will be free for you.
Best Regards,

Oct 30, 2009 | Bose & Wave& Music System

1 Answer

We have 321 bose home theatre system, everytime we put a dvd in it says format unsupported..can you help?

DVD players are region specific.  US is region 1.  Check the back of the DVD case and see what region it says. The number needs to match the region of your player. If all the #s are good, then your optical pickup lens is fu.k.d up.  Try going to the box stores and buying a DVD optical lens cleaner kit.  If that don't work, then call the manufacturer and have them deal with it.
Here you go:

Oct 30, 2009 | Bose (321GS) System

1 Answer

CD wont play in my Bose Wave

HI.This will occur when the optical assembly becomes unstable. this ((Whole One Piece)), assembly incorporates the spin/load motor, optics housing /arm, tracking device and tracking rail. This is connected to the loading dock assembly. This 'NO Disc', code is the result of a failed or burned out lens. It is possible that you have a dirty lens cap. you can try using a cleaning disk in this case to confirm actual lens failure. if the cleaning doesn't restore normal reading capabilities, this will confirm my diagnosis.

You will need to have the optical assembly replaced in this case. once replaced, your unit will be able to read and track once more.

Jul 23, 2009 | Bose & Wave& Music System

1 Answer

CD's skip, then completely stop playing on my 1999 acoustic wave

Sounds like a maintenance issue - try cleaning the disc lens using a standard disc lens cleaner (you can buy in many high street stores) or using a lint-free cloth on the glass eye.
Otherwise, contact Bose.

Dec 09, 2008 | Bose Acoustic Wave music system II -...

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