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Posted on Dec 11, 2009
Answered by a Fixya Expert

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AVAYA PARTNER ACS PHONE SYSTEM - Separate Greeting

Hello-

We have an Avaya Partner ACS phone system with six lines. We currently have a main greeting for lines 1-4 (business #1) and would like to establish a separate greeting for lines 5&6 (business #2) after 4-5 rings. Any tips on programming would be much appreciated.

THANKS!

  • warrenlowe Dec 11, 2009

    We have an AVAYA PARTNER ACS PHONE SYSTEM model 103E9. I believe it's a partner voice messaging system.

  • george  peters
    george peters May 11, 2010

    What kind of voice mail system do you have? The programming you want to do can be done with an avaya partner messaging card and posibly a the older partner mail.

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1 Answer

george peters

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  • Comdial Master 860 Answers
  • Posted on Dec 12, 2009
george  peters
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The partner voice messaging system would be a card that looks like the processor card , It should also have a green sticker on the face of it identifing it as such.

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1answer

How do you change the time on the Avaya phone 700340193

Partner ACS, any release
Changing the time on a Partner system must be done from extension # 10 or 11. 1. At station(Ext.10 or 11) press feature, 0, 0
2. Press the left intercom 2 times
3. Enter # 103
4. Enter the correct time in 24 hr. format, for example:
* to set the time for 09:00 A.M., enter 0900
* to set the time for 04:45 P.M., enter 1645
5. Press feature, 0, 0
modify_inline.gif
http://dstech1.com/changing-time-on-a-partner/
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AVAYA PARTNER ACS PHONE SYSTEM - Separate Greeting

Changing the time on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#206"
the display should say Group Call Distrib Group:
Press 7 It will then ask for a line number
enter in 05
the display will say 1 assigned
press 3 VMS Line Cover
Do the same procedure (from #206 on) for line 6
Then enter #208
The display will say Line Coverage Ext Line:
Enter 05 The display will then say Data --
Enter in the extension you want the voice mail to pick up the lines on
Lastly if its not done allready, enter #301
The display will say Automatic VMS Cover Extension:
Enter in the extension number of the phone thats getting the voice mails
The display should say 1 Assigned

press feature "00" to logout
1helpful
1answer

AVAYA PARTNER ACS PHONE SYSTEM

Yes it can. Depending on the type of voice mail attached to your system you can both have the lines answered with a seperate main greeting (partner messaging can do this) or answered by a seperate mailbox (all partner voice mails).
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USED AVAYA ACS V7 PARTNER MAIL vm SYS ANSWERING ALL CALLS, I CAN'T ACCESS VM SYSTEM

Depending on the type of voicemail you have, That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234.If you mave a Partner Messaging System2.gif the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming2.gif.
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AVAYA PARTNER ACS PHONE SYSTEM - Voicemail/Greeting capability

Yes you can have the 2 lines answered by a particular mailbox instead of the AA greeting.
Would need to know the model of the voicemail system that is installed to see if there are more than 1 AA menus.
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Need instructions to change the greeting

See this.
http://dstech1.com/changing-the-greeting-on-voicemail/

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Cannot change outgoing message on Lucent Partner 18D phone system

For an extension of the Main Automated Attendant greeting when callers call in.

Which voicemail do you have? You indicated the phone model, but not the voicemail model.
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Voice message, reprogramming extensions

How did you program the voicemail so a caller can not leave a voicemail to a particular extension? Line ownership? SO a call goes directly to a milbox?

How can you reprogram the voice message????? Which one, for a particular user or the main Auto attendant greeting????

You have to know the admin login to change a mailbox password.

For that, you need to know which voicemail system this is.
When you log in to check your mail, the lady says, "welcome to Partner......"

Please fill in the blanks.
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Change voicemail

You are talking the auto attendant that picks up when someone calls in to the system and no one answers?

Which model voicemail is it. It will TELL you when you dial in to check your voicemail, ...."Welcome to Partner messaging" or welcome to partner mail" or "welcome to Partner voice messaging"
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