Problems with Brother fax machine

did you reset the drum counter
still receive the error message Replace Drum Drum End Soon Drum Near End...

you must have remove the white mylar sheet from the catridge when loading it...if yes! you got to find back the white mylar (plastic sheet) that slot in between the drum and charger roller placed it back ( the position must be accurate) then slot in back the catridge.The white mylar sheet is to reset the drum life counter

Order a new drum, part number DR520, from an office supply store or Brother (http://welcome.solutions.brother.com/bsc/public_s/id/us/us/en/monolasermfc/mfc8460n_all/c_o/index.html?reg=us&c=us&lang=en&prod=mfc8460n_all&cao=dr ). The drum transfers the toner onto the paper and has a finite lifetime - approx. 25000 pages (1 page/job). Change the drum when the print quality decreases or the message changes to replace drum or drum end.
To replace, open the front cover and remove the drum and toner cartridge assembly (wait until the machine cools if it has been printing). Avoid the electrodes on the assembly. Hold down the lock lever and take the toner cartridge out of the drum unit. Unpack the new drum and put the toner cartridge in the new drum (when it is locked the lever should lift automatically). Place the assembly back in the all-in-one. Do not close the front cover. Press Clear/Back on the control panel. The LCD should ask "Replace Drum?". Use the up/down arrows to select 1. Yes and hit OK. When the LCD shows "Accepted", close the cover.

I hope this helps.

Cindy Wells

Drum for Brother MFC-6800 All in One Machine
You can expect it to print 12,000 Page Yield
Whats the difference between a DRUM and a TONER Cartridge? The toner cartridge is a cartridge holding the toner (ink). The drum does the work to transfer the ink to the paper. You will need to replace the drum every 5-6 toner cartridges you use.

1. Open the front cover.
2. Press the Options key on the control panel.
   The display will show "REPLACE DRUM - 1.YES 2.NO".
3. Press 1 to reset the drum count.
4. Close the front cover.

HELLO! IF YOU ARE USING A GENERIC DRUM OR TONER, YOU WILL HAVE COPY QUALITY PROBLEMS

try cleaning the grid on the drum unit and you might replace the drum

After reinstall the new drum unit, keeping the front cover open.
Press Clear/Back.
Press 1 and when the LCD shows
Accepted, and close the front
cover.

beware of generic toner!
you may need to change out your drum unit
the drum unit may have been contaminated by the staples toner.
also clean laser window under drum cartridge.

Unfortunately your drum unit is shot. The mechanism that cleans excess toner from the drum surface is worn out or has developed a problem. The materials needed to repair are generally not available. If this is happening then the surface of the drum is probably near the end of its usable life anyway. Save yourself a lot of grief and aggravation. Bite the bullet and buy a new drum unit. Office Depot, Staples, etc. usually offer them at about $105.