Bissell 1699 ProHeat Clear View Upright Steam Vacuum Logo
Posted on Dec 10, 2009
Answered by a Fixya Expert

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Water is not dispensing to clean carpet. Water

Water is not dispersing to clean carpet. Water does dispense through tool. Pump belt seems fine and is turning. When I take off Flow Indicator cap and spinner and filter - nothing happens when I depress main trigger. I tried putting a cup of warm water into Flow Indicator. It ran onto the floor but didn't help get the water flowing when I press the main trigger. The SmartMix Bottle and the water tank are filled and seem to be seated fine in the cleaner.

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  • Expert 85 Answers
  • Posted on Dec 16, 2009
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Joined: Dec 15, 2009
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The problem is the heater is cloged you can drill it out to clean it

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There are a few things that can cause a Bissell carpet cleaner to not dispense water. First thing to check is the belts if your machine is a Pro Heat. The flat belt goes around the motor shaft and the pump. As the motor runs it spins the pump. This is a stretch belt and stretch belts should be replaced at least once or twice per year to work properly as they will lose elasticity even if the machine has never been turned on. The first thing to check is to see if water will spray from the upholstery tool. If it sprays but you still get no water at the floor jets then check and clean the jets to insure they are not clogged. Getting water from the upholstery tool means the pump is working ok. If not, make sure the water tank and soap tank are not empty. Even if the water tank is full make sure the soap tank is full too. I would suggest NOT putting any soap in the soap tank because that is what causes most of the problems. Put plain tap water in the soap tank and try the machine again. Hold the trigger down giving it plenty of time to flush out any air bubbles and/or soap from the pump and the lines. If you still can't get any water from to the floor jets the most likely problem is the heater is clogged with mineral deposits or soap gunk. When a machine sits in the closet for months the soap in the lines coagulates and will clog things up. Which is why if you want the machine to work for a long time NEVER put soap in it. To do a better job of cleaning put your soap and hot water into a sprayer and use this solution to pre-condition the carpets. Pre-conditioning gives the soap and hot water a chance to dissolve the gunk in your carpets, then use fresh hot water in the machine to flush the soap and dirt from your carpets. Your machine will last longer and your carpets will be cleaner and stay clean longer because you rinsed out the soap. If you try this method you will be amazed how much cleaner your carpets will be.
If you need to clean the heater you will need to separate the handle assembly by removing all the screws. First make sure the machine is unplugged. You'll have to figure out which screws need to come out, it's not too tough. The heater is inside the handle. Look at how it comes apart so you will know how to put it back together. The heater is the silver metal thing with wires and hoses. Remove the screws that hold the cover on being sure not to lose any of the tiny red gaskets. Remove the cover and clean the soap or mineral deposits from the heater core, put the cover back on and put it back together and it should work fine. To keep it from getting clogged again simply make sure you use soft water if minerals were the problem and never put soap in the machine.
Oct 22, 2013 • Vacuums
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My bissell carpet cleaner won't dispense the

Hi,

Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

Bissell Proheat Upright Wet/Dry Vacuum Problems

heatman101
fdghd
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Hi! I am borrowing this cleaner from a friend,

No, it just might need a new pump belt. When the belt is worn it won't dispense water or solution. Here is the belt you need:

Bissell 1699 Belt
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Machine will not release water although the motor is working. The tools also not function.

Usually when it is not dispensing water that means that the pump belt is worn or broken. You can get replacements and view the manual here:

http://www.vacbelts.com/bissell-proheat-belt-combo-pack.htm
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The first thing to check is the belt: if the rubber belt from the motor to the pump is stretched or missing, the pump will not operate. If the belt seems fine, either your pump has gone bad or you have a clog somewhere in the lines.

-R
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