Our 3 year old Samsung 40 inch flatscreen HDTV LCD TV will not turn on...it seems to be ''searching' to turn on, I can hear it clicking on and then off over and over and over. Any ideas?
The problem is 4 capacitors on the power supply board. Just had mine done under warranty. They (Sears) replaced the whole power board but you can get larger capacitors and just replace those for alot cheaper if not under warranty.
Ohh i had the same thing happen to me. the answer would be getting the powersupply fixed.
It could be a faulty power supply (capacitors). To all who are having power supply issues: Samsung is now acknowledging a problem with faulty capacitors. I called 1 800 726-7864 and they said they would repair certain out-of-warranty TVs if the problem is related to the capacitors. I just called and they are sending a service rep out to diagnose the problem
I just called Samsung, having the same problem. They would NOT stand behind the product. Said that my model wasn't covered. I have model LNS4041D. I guess it's who you get on the phone. I may just call them everyday and see what happens. Very frustrated right now.
Try again and if you do not get satisfaction then request to be connected to Executive Services. They will probably not connect you but rather offer a call back. Press your case with them. I was told my the repair shop that my power issue (turns off and back on) was a panel problem. A replacement panel is a much more expensive repair. I suspect the repair shop was milking Samsung for the repair so they would get a larger labor reimbursement. Anyway, they offered to extend the warranty for three months and repair the TV. I pressed for six months warranty and they relented. I suppose the success depends on the rep you get. Try again and remind them of the huge amount of complaints and the possible class action that happen.
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I just called samsung and they refuse to repair it. They are not acknowledging any problems or recalls on this model.
I do have a Samsung LNS4041DX,It wont turn on unless unplug the power cord for a while then plug it back,unit turns on but no audio..
Any idea what is going on? can anybody help?
Your power board is bad.
I have a samsung LNT4042HX/XAC. this TV has been working okay for many years, but recently you cannot turn off the TV with the remote and cannot select any source functions with the remote. can anyone please help with a soluion?
Thanks
DMAN
Since this thread is old, I thought I would post a comment to update it. I just called the above referenced number at Samsung regarding the capacitor issue on model lns4041dx/xaa. They're sending someone out next week to fix it. Good to see them standing behind the product that is now a couple of years out of warranty.
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