HP Photosmart C6180 All-In-One InkJet Printer Logo
Posted on Dec 09, 2009

Printer will not print because it states that an ink cartridge is empty. However, it will not recognize a new HP ink cartridge. I have followed the recommended reset procedures. The printer display screend shows the correct data on the new cartridge, but when I attempt to print, the response is the light cyan ink cartridge must be replaced. This is a repeat problem.

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Dec 14, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Dec 14, 2009
Answers
1
Questions
0
Helped
484
Points
1

I have the same problem and have replaced the cyan cartridge twice to no avail.

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 2 Answers
  • Posted on Dec 10, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Dec 10, 2009
Answers
2
Questions
0
Helped
1080
Points
1

Could be a bad cartridge

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

I removed cartridge to check for ink smears, then replaced it. Now it won't print.

never take a cartridge out,now it doesnt recognize it,get a new cartridge,or call hp
0helpful
1answer

Windows 7 doesn't recogize new ink cartridge on HP C6280

I would go to HP and update the C6280 printers drivers. It sounds like there is an issue with the driver. It there is not an update then I would uninstall the driver and reinstall.
1helpful
2answers

False ink empty

Are you sure its exclamation mark?..
This warning message related to print head. (warn out). When you are replacing ink tube assembly use dummy print heads to do the priming (new ink tubes are empty & they have to fill with ink)..
Action: Remove all cartridges and print heads, switch on the printer follow the screen message.(Insert cartridges first next dummy print heads).once its recognizes cartridges then it switch over to print heads,insert dummy print heads. Once printer recognized the dummy print heads, printer will perform priming, during priming dummy print heads will filled with respective inks.(follow the display message)Remove dummy print heads & insert normal print heads. Wait till printer recognizes print heads, load the paper & wait till performs the calibration, once calibration is successfully done issue closed.
If calibration not successfully done, check align print out for which print head is not printed properly, replace it..
Pl ensure that minimum 50% ink levels required in cartridges before performing the priming. Best of luck..
0helpful
2answers

HP 8250 Cannot Print - Printer Senses New Ink Cartridge as EMPTY

you need to have authentic hp cartridges,if you bought cheaper,it will not work.
0helpful
1answer

Printer does not recognize new ink cartridge

Are you using "refilled" hp cartridges? If so, they may be interpreted as "empty" or a non-hp cartridge if the carrtidge shell was manufactured prior to the recent time that hp began coding the electrics on the same type cartridges. This can also happen if you are using "compatibles". If this is the case, try buying original new hp carts. If that is what you already have, return the cart to the store as defective and as for a replacement.
0helpful
1answer

My refilled canon ip1600 ink jets are reading as empty

To get your printer to recognize the new cartridge; go to start - printer and faxes -right click on printer - preferences (printing preferences) -settings -load factory settings. Print test page Ctrl+P
0helpful
1answer

Hp c7180 printer does not recognize new ink cartridge

be sure you removed tapes from cartridge.
Follow the instruction and reinstall new cart.
0helpful
1answer

Display says I am out of yellow,

Hi, since you've already replace the yellow ink cartridge for several times and its not recognize. Your printer might have a defective printhead. You may take your printer to the nearest HP service center in your area so that they can look on your printer further.

---->> Tirzo
Not finding what you are looking for?

494 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...