Question about Saeco Incanto Classic Espresso Machine

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Steam Knob working intermitently

Steam / Hot water knob sometimes works. Display doesn't always display steam or hot water. If I tap the side the problem seems to go away fro a while. Any ideas, does anyone know where I can get an exploded view in case I take it apart

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  • Anonymous Feb 08, 2008

    Thanks for your suggestion, the problem started right after I descaled for the first time.



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Run de-scale solution thru machine and flush several times

Posted on Feb 07, 2008


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I need to descale my machine, now the screen says descale and "purge" and nothing happens when I press hot water on OR want to let steam out

There is a blockage in the steam/hot water circuit . Try poking the end of the steam tip on wand with a paper clip. Make sure turn the hot water on by pressing the hot water button and turning the steam wand.

Apr 08, 2015 | Saeco Magic Comfort Plus Espresso Machine

1 Answer

No steam or water through steam wand on Gaggia Titanium

Try this, push in on the knob when the flow stops, if that works, then the tap rod needs to be replaced. If your machine has the plastic steam valve assembly, try to get the stainless steel steam valve, I noticed that you have replaced once.

Apr 04, 2012 | Gaggia Titanium Espresso Machine

1 Answer

The machine is on and says decalcify/ready to use. It does not respond to pushing any of the buttons. It does produce steam if you turn the right knob, but nothing else works. How do I get it to respond?

Have you had the same message for a while, but were able to make coffee? When was the last time you decalcified the machine? Your Syncrony probably needs to be decalcified. But do not use the descalers you usually find in the grocery stores, which are for drip coffee makers. Durgol is one of the best ones and the advantage is that it comes as a liquid (on the powder descalers you have to make sure they dissolve completely before you use them and that you measure the correct amount of water). You can find it online or the only store I could find that carries it is Bed, Bath and Beyond. Turn the machine off and let it cool off. When you are ready, take the water tank off and add the decalcifying solution mixed according to the instructions on the package. If you are using a powder, mix it in a different container. And never pour the solution in the tank while this is on the machine (also, make sure the coffee beans container has the cover on - you don't want any liquid making it into the grinder, as it will damage it). Put the water tank with the descaling solution back and turn the machine on. You will then have to press and hold the button that looks like the number 8 on the side (or the infinity symbol in math) and the machine will start the descaling process. Follow the instructions on the display. Put a large container under the steam wand and turn the knob (the same knob you turn for steam and hot water). Be sure to watch for when descaling is done (you will have a message on the display indicating that). Close the knob, rinse the water tank well, fill it with fresh water and put it back on the machine, which will now need to be rinsed. Place an empty container under the steam wand and push the same (8 on the side) button once, turn the knob. The machine will start the rinsing process. You might have to refill the water tank once or twice before it is finished. Once rinsing is done, your machine will be ready for use or it will ask you to ventilate. To do that, fill the water tank with fresh water, place an empty container under the steam wand, push the hot water button and turn the knob. Let the machine circulate water through. Once the ventilate message is gone you're done.

Nov 26, 2010 | Gaggia Syncrony Compact Digital Espresso...

1 Answer

We have a 4 month old gaggia titanium. Today, the steam wand stopped working. (It makes coffee just fine.) I've cleaned the steam wand. When I turn the steam dial, very little steam comes out and I hear a...

Sounds like the steam wand is getting blocked some where either at the metal end or in the parnello wand if you machine has one at the end of the steam wand, if both of those are clean then try this push in on the steam knob if that works then tap rod assemble or steam valve needs to be replaced, make sure to ask about the stainless steel valve instead of the plastic one.

Oct 06, 2010 | Gaggia Titanium Espresso Machine

3 Answers

Keep getting ventilate message - won't ventilate and cannot operate steam or grinder w/ ventilate message

Try this run the hot water cycle for a few seconds, it that works, try steaming if you get the message again clear it by running the hot water cycle and then go to steaming, this time push in on the knob after you open it, it that works, then the tap rod or the valve assembly needs to be replaced.

May 01, 2010 | Gaggia Titanium Espresso Machine

1 Answer

The machine screen reads "ventilate". I open the knob of hot water but it doesn't fix it. What should I do?

Press the button to switch from steam to hot water, then push in on button, if that works then the tap rod assembly needs to be replaced, also check the ens of the steam nozzle, male sure it is not blocked.

Apr 30, 2010 | Gaggia Titanium Espresso Machine

4 Answers

I have saeco incanto deluxe coffee machine,ventilate msg appears

Check the end of the steam nozzle, make sure it is not blocked. If not then with the knob open for hot water cycle push in on the knob if that works then the tap rod assemble or the steam valve needs to be replaced.

Feb 20, 2010 | Saeco INCANTO DELUXE Espresso Machine

1 Answer

How to decalcify?

1. place water and descaler solution into tank
2. remove milk frother from arm
3. place a jug under steam arm
4.hold down the button 2nd from the right next to the menu button for a few seconds.
5.descaling machine open steam knob will appear on the display
6. after descale has finished "fill water tank" will appear.
7. refill tank with clean water no descaler the button 2nd from the right as in step 4
9. rinsing machine will appear.
10. when finished"close knob"will be displayed
11. refill water tank
12. ventilate will appear on the display the hot water button and allow to run
14.ventilate will disappear,warming should be displayed.
15. job done !!!

Jan 27, 2010 | Gaggia Titanium Espresso Machine

1 Answer

The steam / hot water function on my saeco Vspresso does not work. It has intermittently worked in the 10 months I've had the machine, but I can't descale without this function. any ideas? I turn it on...

First check to make sure that the end of the steam spout is not blocked, use a paperclip. If you machine has a parnello on the wand check to make sure that the holes on that are not blocked also. If those are clear, then when running the hot water cycle push in knob if that works the the tap rod assembly on the steam valve needs to be replaced.

Oct 09, 2009 | Saeco Vienna De Luxe Espresso Machine

1 Answer

Steamer on gaggia titanium

a. Possible air in the system. Switch to hot water iso steam, let warm water pas for a minute by turning the knob fully open. Stop tapping warm water (close the knob) and switch the machine to steam iso water. Try to get the steam by fully opening the knob (pump should start running). 
b. Solidified milk in the system blocking internal tubes. To avoid this always purge the system (shortly open the steam to an empty cup or a towel) after you steamed milk to avoid milk being sucked back into the system due to condensation of steam (this creates a vacuum and reverse flow). To resolve the blocked tubing: clean the nozzle and try flushing the system (tapping warm water). 

Aug 24, 2008 | Gaggia Titanium Espresso Machine

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