HP OfficeJet 4215 All-In-One InkJet Printer Logo
Posted on Dec 09, 2009
Answered by a Fixya Expert

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Requested to print a Word Document it says it going to print 377 pages (only 1 page should print) I delete it status says deleting for two days now. How do I get rid of this document?

  • justfarm6 Dec 09, 2009

    Yes, I shut down my computer and turn off my printer for 10 minutes. turned on my printer and then my computer and it was still there.

  • jdthefixer May 11, 2010

    Have you tried powering down the printer and PC for at least 5 minutes and starting them back up?

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1 Answer

jdthefixer

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  • Master 747 Answers
  • Posted on Dec 09, 2009
jdthefixer
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Try this next:

1. On the taskbar, click Start, and then click Run.
2. Enter the following:
net stop spooler (and hit enter)
3. Delete all files in the following folder:
C:\Windows\System32\Spool\Printers
4. Once the spool files are deleted, start the spooler again:
net start spooler

Re-boot

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0helpful
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Prints blank page

Have you checked the print que
Printer problems can be a real hassle.
From time to time, due to document layout or settings on your computer, in your software of choice, or even on your printer, a blank page may get "printed" with the rest of your document.
Fortunately, this issue is a simple one to troubleshoot.
Click "Print Preview" when you are finished with your document and ready to print.
Observe your document.
If you see an extra, blank page, you have created a second page.
To delete the second page, close Print Preview, go back into the document and eliminate any blank lines in your documents that you may not need.
You may also find an inadvertent page break at the end of your document.
Place your cursor on its symbol and delete it.
Locate the symbol by clicking on the Show Formatting paragraph icon in the toolbar.


Circumvent this "ghost page" if you do not see a second (or additional) blank page in Print Preview.

Specify the number of pages you wish to print, within the Print dialogue box.
This is typically done by selecting the "Print From" option, then entering the page numbers desired.
If your document happens to be ten pages (without, of course, that final blank page), then enter in the "Print From" field the numbers "1-10".
This will print only pages 1 through 10, without an eleventh (blank) page.


1helpful
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Canon PIXMA MP780 All-In-One InkJet Printer Problem and credit card payment already submitted on canon pixma Please advise. Problem with fax memory, can't print faxes

1 Press [FAX], then press [Menu].
2 Use [< ] or [> ] to select <MEMORY REFERENCE>.
3 Press [OK].
4 Use [< ] or [> ] to select <PRINT DOCUMENT> or <DELETE DOCUMENT>.
▼ If you select <PRINT DOCUMENT>:
1. Press [OK]. 2. Use [<] or [> ] to select the transaction number (TX/RX NO.) of the document you want to print, or enter the number using the Numeric Keys. If you are unsure of the transaction number, print the DOC. MEMORY LIST. (See "Printing A List Of Documents In Memory".)
3. Press [OK]. 4. Press [< ] to print the first page only, or press [> ] to print all pages of the document. 5. To print another document, return to branch-step 2, or to finish printing, go to step 6. ▼ If you select <DELETE DOCUMENT>:
1. Press [OK]. 2. Use [< ] or [> ] to select <ALL PRINTED DOCS.> or <1 DOCUMENT>. – <ALL PRINTED DOCS.>: Deletes all the printed documents stored in memory.
– <1 DOCUMENT>: Deletes a single document stored in memory.
3. Go to step 5. 5 Press [OK].
▼ If you selected <ALL PRINTED DOCS.> above:
1. Press [< ]. Press [> ] to cancel deleting, and the machine returns to the standby mode.
If you selected <1 DOCUMENT> above:
1. Use [< ] or [> ] to select the transaction number (TX/RX NO.) of the document you want to delete, or enter the number using the Numeric Keys. If you are unsure of the transaction number, print the DOC. MEMORY LIST. (See "Printing A List Of Documents In Memory".)
2. Press [OK]. 3. Press [< ]. Press [>] to cancel deleting, and the machine returns to the LCD of branch-step 1.
4. To delete another document, return to branch-step 1, or to finish deleting, go to step 6. 6 Press [Stop/Reset].
0helpful
1answer

I have a print job that will not print or cancel. I have cancelled all print jobs throught the controll panel and the status says deleting, however it will not delete. it has said this for three days. When...

hi!!! I always encountered same as your problem, my advise to you is to re-start your pc and your printer because in that kind of problem your pc was hang-up. after you re-start your pc and printer try to print again.
0helpful
1answer
1helpful
1answer

HP photosmart C5280 document stuck in print que

Delete document manually from the path mentioned below:

1) Press windows + R an then type spool
2) Go to PRINTERS folder.
3) Delete the files present in there.

If not able to delete then
1) Open command prompt.
2) type "net stop spooler" and then delete the files
3)Again type "net start spooler"

Your stuck document is now cleaned. You can start printing your document again.
0helpful
1answer

Lexmark x5320

its a dell problem with their software. Delete the printer from teh control panel & the program listing..then reinstall!
Also...good old MS making billions from defect software products..Vista is still not solid! You may want to go back to XP home.
1helpful
1answer

The Paper light keeps flashing when theres paper in the printer

A few things could be happening here.

1. Clear the print queue, and if there are jobs that won't delete, reboot the computer.
2. Now clear the jobs on the printer (cancel job button) until the status light turns green.
3. Put a piece of paper in the manual feed tray on the front.
4. Print a test page.
If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).
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