Question about Xante Ilumina Digital Color Press Printer

1 Answer

Error code 382 paper jam on a ilumina digital color press with no paper jammed in it. Bad senser? Where?

Posted by Mooser56 on


1 Answer


  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Error 382 but dot paper jamp

Posted on Feb 10, 2010


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

OKI b410d error 382

That is a paper jam code. Reopen the cover, and clear all paper jams. Close the cover, and then I would reset the machine by turning it off and on if the code continues.

Feb 05, 2015 | OKI B Office Equipment & Supplies

1 Answer

What happens if you pull a paper jam from feeder, the opposite direction that your support to?

There are usually a number of paper guides and sensor arms that will tear into the paper if pulled the wrong way.
This can leave paper fragments in the fuser causing further jams, temperature sensor malfunctions, or odd marks on the print, and small pieces of paper left in the fuser usually require disassembling the unit to clean it out.
At worst case one or more sensor arms could be dislocated or broken which can be difficult or expensive to replace.

Nov 14, 2014 | Xante Ilumina 502 GS Digital Color Press...

1 Answer

What happens if you pull paper jam the wrong way

You may break any of the plastic switches actuators, which could cause a problem and your printer would not work until you replace that part that is broken. Depending on what area of the printer you broke the problem will be shown on your printer pannel.

Nov 12, 2014 | Xante Ilumina 502 GS Digital Color Press...

2 Answers

Service call error 125 Pulls paper to print then jams and stops Also multipurpose tray won't go into the down position.

125: Error

Error detected in MT home position.

1) is an Error Message displayed? Yes

Turn ON power again.

2)Does the Error take place again? yes

Replace MT

Oct 27, 2010 | Xante Ilumina Digital Color Press Printer

1 Answer

382:Paper Jam Right after you power get above

You have something stuck in the paper path. Check the paper path for torn paper.

Oct 25, 2010 | OKI C5400 Laser Printer

1 Answer

How do you move the side paper loader to clear out side jam from paper tray 1?

2 places
1. there ia a flap that opens direclty on the RHS beside tray 1, this is the most logical.
2. On the Front RH corner on the macine, near the lid, there is a latch witha arrow up on it. just support the side feeder tray with one hand as you pull this latch up, it will release the side tray assembley and give you access to the feed rollers and most likely your jammed paper..

Oct 08, 2010 | Xante Ilumina Digital Color Press Printer

1 Answer

Samsung SCX-4521F All-In-One Laser Printer states there is a document jam and toner empty but no documents are jammed and the toner has ink....cannot find the paper sensor to check if its causing the...

hello try to do this
press #1934 and right arrow key disply appear ready tech press menu &left arrow key display new cartridge press enter button twice. then toner empty message is over do previous simulation for go normal condition.
paper senser is located at back side of the machine remove backside cover and see heater unit near the hot roller paper senser is located

Aug 19, 2010 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Xante Ilumina paper james on duplexing

Are your settings for media type and media weight are correct. Remember different paper, different settings. Make sure your feed rollers are not worn, if worn replace them. A lot of paper jams are caused by miss-feeding, due to worn feed rollers(try cleaning them with alcohol).

May 21, 2009 | Xante Ilumina Digital Color Press Printer

2 Answers

Xante cl30 color laser printer paper jam

Remove the fuser and examine it closely (Note: the fuser gets extremely hot. Wait until it has cooled completely before touching it!) Paper or a paper fragment might be balled up inside it.

Even just re-seating the fuser might clear the sensor that is reporting this jam.

If the printer continues to stall with this error code, even though there is no jam, it could have a faulty sensor. This would have to be repaired with a service call...

Mar 06, 2008 | Xante CL30 HSE Laser Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

656 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xante Office Equipment & Supplies Experts


Level 3 Expert

85239 Answers

Lee Hodgson
Lee Hodgson

Level 3 Expert

4810 Answers

Norman  J Weimar Jr
Norman J Weimar Jr

Level 3 Expert

6960 Answers

Are you a Xante Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides