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Posted on Dec 08, 2009
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Trying to scan a page from my HP 2120 printer. Pressing the scan button flashes the ''on'' light for a few seconds, then it stops and nothing happens...??

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  • Master 2,049 Answers
  • Posted on Dec 08, 2009
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To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to scanning. To verify that the HP Photosmart Software is running on a Windows computer, look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen, near the time.

NOTE: Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software.

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