I need a replacement needle to embroidery. need to know the model#. I have a Brother SE-270D Easy Thread Cassette System.

There's a possibility of it being related. I would need more information though.

Call Brother customer service at 1-877-276-8437 and explain your problem, they maybe can tell you how to reset.

A bent needle will cause this. Otherwise the shuttle is out of time, have it serviced..

make sure the bobbin thread is wound and installed correctly
remove tangled thread and clean lint out from under feed plate
clean and remove shuttle to clean out area with lint brush
inspect bobbin for burs and scratches...make sure when reinstalling shuttle and bobbin that it rotates freely
hope this helps

I had the same problem with my machine and what was causing the problem was the use of the wrong size bobbin. Check and make sure you are using the right size (type a) and if you can get bobbins already wound it would be better. Hope this will help you

Hi - welcome to FixYa. I have this machine, and unfortunately, the cassettes can break. If the threader worked when you first got your machine, I would suggest buying a new cassette (even if your threader is working). A second cassette is very handy because you can thread your next color in the extra cassette before the machine stops for the next color change - when the machine does stop, just put in the second cassette, and thread the other with the next color - speeds things up alot. And, if one of the cassettes does break, you aren't sitting in a puddle waiting for a new one.. You can find the thread cassettes for sale on a variety of sites - this is where I buy mine:

http://webstore.quiltropolis.net/stores_app/Browse_dept_items.asp?Store_id=492&page_id=17

Some of the 270Ds came with a spool pin - look in your manual for a picture and for the instructions for installing and using the spool pin. You can use it for spool of thread that are too large for the cassette and I think you can leave it installed on your machine all the time. If you don't have your manual, leave a comment and I'll look mine and check the instructions.

Hope this helps. If you have a minute, a rating (good or bad) tells me if the information or solution I provide is helpful to anyone who visits FixYa.

If you would like me to write a tip on salvaging an embroidery project that has been pulled into a birdsnest, leave a quick comment and I'll add the tip. Thanks everybody, and good luck. Please feel free to comment if you need more help or have more questions.

Yes I fixed it and for $14.99 I'll share the solution with you

This is not really something you can do yourself (been there, tried that!). The machine has to be almost completely disassembled to get to the timing mechanism. Trust me, it's worth the 30.00 to have it timed.
I think http://www.allbrands.com has a generic timing explaination for sewing machines (use the drop in bobbin one)...I found it easy to follow...but once I realized I had to unplug all the components for the computerized functions... I took it in to the dealer. If you contact Brother & your machine is under warranty, they will pay for the repair (they paid for my first two re-timings). Now I know you HAVE to use BOBBIN thread that is 60 WT only in the bobbin. You will continue to have problems if you don't. Also, this machine uses the class 15 bobbin, but make sure its model number SA156A, which is a hair taller than the SA156 bobbin..both are class 15, but the tiny difference is very important.

I too have a christmas gift causing headaches - loopy embroidery. But at least this one I found a work around for... I thread the cassette according to the arrows but when I get to "6" I loop up around the left side and over the top of the bend but DON'T go far enough to cut the thread. I leave about 4 or 5 inches loose and hold the end at the top-right of the thread cassette at about the 2 o'clock position. I push the cassette down into the machine normally and right about when the 6 is below the window the thread will cut leaving you holding the left over piece. Continue pushing down until click and needle will thread. Have not had any threading problems since learning to leave a tail on the thread. Hope this helps.

Comment by margecam52, posted on Aug 12, 2008 It's the bobbin thread. Also, it does not have to be Brother brand. Any 60wt thread will work. I get mine at http://www.threadart.com
They have it on large cones, and I use a cone holder to fill my bobbins. I have not had a single problem since. I like this thread because it has a sheen to it. I also have a longarm quilting machine & I use this bobbin thread 95% of the time. Also, be sure to check the bobbin area (remove the plastic & the metal plates) for lint buildup... I have a small, soft artists paint brush that I use to remove the lint build up with. I check after every embroidery run.
And for the thread not coming through...mine does it when I change thickness of threads. There is an adjustment wheel on the front of the machine, I turn that...seems to make the difference...not even sure that is what it's for...but it works for me.