Batteries i put in brand new batteries and when i go to put the cover back on, the light flickers but won't stay on, i tried turning the mouse off, and back on again, and i have tried a whole pack of 24 AAA batteries, when i look at it when i am putting the cover back on, it looks like the springs aren't in the right spot, but the mouse worked earlier today, and yesterday.

I would take the batteries back out and put them back in. You may have put the batteries in the wrong way. Another thing you can do is to unplug the dongle that came with the keyboard and mouse. You can wait a few seconds and plug it back in. The batteries you are installing may be bad. Try installing another set of alkaline batteries. Try rebooting your computer, see if that helps. Your wireless keyboard and mouse may be going out. You can find new wireless keyboards and mice at Walmart, Best Buy, Office Depot, Etc.

Did you push the buttons on both keyboard and mouse to sync. Also push button on receiver and see if light comes on. If bluetooth check if connected.

You will first need to put batteries in the mouse

1. Hold the mouse so the buttons are pointing towards you
2. Push down just behind the buttons
3. Slide the back away from you
4. Insert batteries
5. Return Cover

To turn it on the first time

1. Put the usb receiver in your computer
2. Push connect on the usb receiver
3. Push Connect on the underside of the mouse

To turn on after the first time, just click any button

You can look at the manual if you have anymore questions. http://files.acco.com/KENSINGTON/K72214/K72214-4697.pdf

Answer:
With the buttons toward the top:
The top LEFT slider button is for power. Slide toward the outside for ON. Light on top of mouse turns green after about 1 second, and stays green for about 10 seconds (assuming the batteries are okay). When the batteries are failing, it blinks red.
The top Right PUSH button sends a connection signal to the PC. When pressed, the indicator light on the top flashes green and red, indicating the special connection signal.
This is the mouse side of the equation (good batteries, slider turned on, connection button pressed and released.).
NOW: the PC must have a working receiver, with drivers installed, and Bluetooth software installed. it sould detect the mouse. If it asks for a passkey, say none (mouse doesn't need passkey).
You should not need Microsoft Intellipoint. it doesn't have a configuration for this particular mouse model anyway.

Good Luck!

Try to put new batteries.

sounds like the batteries might be in backwards. Please remove the batteries and then put them back in insuring that they go in correctly.

I would suggest trying new batteries as well as making sure the receiver is about 8in to 12in from the mouse and at least 6in from the monitor. If you are still not able to connect, uninstall any drivers you have install for this mouse, reboot your pc and reinstall the software 1st, then connect the hardware and reboot your pc.

Good Luck
C2Solutions

On the bottom of the mouse there is a snap-off battery cover. The batteries go in the holder below this
cover. Take care to install batteries with the correct polarity. Push in from the indent with a thumbnail
toward the slot in the cover and pull the cover up. Do not use a tool as the tab that holds the cover closed is easy to break. Do not pry up on the cover from the cover slot either. After batteries are changed the mouse and receiver will likely need to be relinked.

To link the mouse and receiver, turn on the on/off switch on mouse bottom. Plug in the usb to pc.
Boot pc. Hold down the link button on the bottom of the receiver until the led blinks. Release.
Quickly push in the link button on the bottom of the mouse. When the receiver led flickers, the
mouse is linked. The receiver led will flicker when the mouse is used.

First off, put in brand new batteries. Not just batteries that are kind of new, i mean BRAND SPANKING NEW batteries right out of the packet.

If you still have a problem:

~hold down the DVD-VCR button-> the red led will stay lit.

~holding down the DVD-VCR button press the number 2 --> the red led will turn off

~Release the DVD-VCR button--> the red led blinks 4 times and turns off.
Hope that helps!
Rate me!

now mouse is open & clean by isoprpile & check battery conector after check now mouse its working.