Question about IBM 6400 Matrix Printer

1 Answer

058 shuttle jam


I have a printer IBM 6400, which is yielding mistake '058 shuttle jam'

Really do not understand that can cause this error.

Thanks for your help.

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers

This can happen for a number of reasons.:-

a. The print mechanism needs to be adjusted ( You'll need a technician to do this if yu are not familiar.

b. Something is clogging the print mechanism, eg Old ribbon residue, or sticky labels etc.

c. The paper thickness lever is set to incorrect setting . Try adjusting it out .


Posted on Mar 06, 2008


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Where we get IBM printer model 6400 010 print head ?

Its not really a print head, its a shuttle assy, The shuttle takes individual frets are you looking for the frets or the whole shuttle assy? What ever you are looking for i would need the shuttle part# in order to get you the correct shuttle of fret.

Feb 28, 2012 | IBM 6400 Matrix Printer

1 Answer

What does hb control mode on a IBM 6400 printer mean?

usually u get those on mod 14's and up and it could be a few things (i would try in this order from lowest to highest priced) coil temp needs to be set, hammer bank cables, shuttle and or cmx bd need to be replaced. Rory 708-597-4222

Jun 24, 2011 | IBM 6400 Matrix Printer

1 Answer

IBM 6400-I24

1. Cycle power. If the message appears,
press Stop.
2. Power off the printer. Remove the shuttle
cover. At the shuttle frame assembly,
disconnect the hammer bank logic and
power cables. Power on the printer. If
“HB NOT INSTALLD” appears on the
LCD, replace the shuttle frame assembly.
If “HB NOT INSTALLD” does not appear
on the LCD, replace the CMX controller

I have both parts in stock refurbished with a 30/day warranty. I can take your as an exchange for the good one at a reasonable price. Please let me know I can be reached at 708-597-4222 X240 or email [email protected].

My name is Rory Cardenas.


Rory Cardenas
Account Executive
Midrange Repair & Parts
708-597-4222 x: 240

Jun 25, 2009 | IBM 6400-I24 Printer

2 Answers

Error 058 Shuttle Jam on an IBM 6400 Matrix printer

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Jan 06, 2009 | IBM 6400 Matrix Printer

2 Answers

Need Program files to Flash IBM 6400 Printers

If you haven' tlooked into any of the print management utilities here is a link.

I am not familiar with this printer .. but maybe this is what you need.

Sometimes we just try .. because we really want to help and hope that maybe we "stumbled" on something.

Dec 09, 2008 | IBM 6400 Matrix Printer

1 Answer


See this post:

Jul 09, 2008 | Printronix Line Matrix P5210 Printer

1 Answer

Ibm 6400 012 cta serial# 01a3606

check up the hummer module or the logic board in the shuttle

Mar 10, 2008 | Office Equipment & Supplies

1 Answer



The cause of this error is the Hammer Driver circuits are shorted to ground. The possible cause are :-

a. Faulty Controller board

b. Faulty Hammer Bank Cable.

c. Corrupt Microcode


Jan 14, 2008 | IBM 6400 Matrix Printer

2 Answers

IBM 6400 model i10 print problem

It's likely a "hammer" is defective. This can be caused by
a build up of ink under the ribbon shield and/or around the hammer "fret" itself or the fret is physically broken. Remember
that this is a "shuttle" printer and each fret covers anywhere from
one to three characters depending on model. Some cover fractions of characters as well. The problem will appear as either
data missing on the left or right margin or a blank column of missing data going down the page.

A technician is required to solve all of these problems as the
shuttle assembly must be removed.

Jul 27, 2007 | IBM 6400 Model i10 Matrix Printer

Not finding what you are looking for?
IBM 6400 Matrix Printer Logo

497 people viewed this question

Ask a Question

Usually answered in minutes!

Top IBM Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

482 Answers


Level 3 Expert

1363 Answers

Jim Keysor

Level 2 Expert

331 Answers

Are you an IBM Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides