HMDI 1 and 3 do not work (why) ?
Since you did not mention HDMI 2, I assume you have that connected to something else, and that is working properly. The following procedure is based on that assumption.
First, turn off everything connected to the set, and the TV itself. Disconnect the HDMI cable from whatever is going to HDMI 2 (leave the TV end alone for now) and connect it to the PS3. If the PS3 shows up on the TV, the problem is most likely a bad cable. To verify, turn off the PS3 and the TV, then move the known good HDMI cable to either HDMI 1 or 3. If the PS3 works on those also, the HDMI cable you had originally connected to the PS3 is defective. I know there are some bad ones out there; there is at least one lot with a right-angle connector on one end and a straight connector on the other that has a very high failure rate.
If the PS3 does not work with a known good cable to HDMI 2, then the PS3 has a problem. Try using a component (RGB) or composite (yellow end) connection to narrow down what the issue is.
If HDMI 1 and 3 do not work with a known good cable or any input source (DVR or cable box), then the HDMI switching circuit inside the TV is defective. Since the set is "new" that would be a warranty issue.
Thanks for the comment J4XXN. Do I just need the HDMI cable or do I have to connect both leads
×