New Bright 384 Holiday Express Animated Electric Train Set Logo

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Posted on Dec 05, 2009

I have power to the track and the controller, but not the train.

I have power to the track and the controller, but to the train. Help, I have spent a lot of money on all the pieces to this train.

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Bob Moody

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  • Contributor 14 Answers
  • Posted on Dec 16, 2009
Bob Moody
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Joined: Mar 31, 2008
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I assume you have the Treetop Tender car on the track? The treetop tender is car that makes the electrical connection between the track and the train.

1. Use a volt meter across the track. You should have about 10.5VDC on the track (anywhere on the track)
2. Even without the Loco on the track, the Treetop Tender should light up if you have power to the track. If you have power and the tender does not light. Check the brushes located between the wheels on the tender. These are the motor brushes that pick up the current from the track for the train set. Make sure they are contacting the track.
3. Add the loco to the track and plug in the large black plug from the tender to the loco. Turn on the power and press forward. The train should start rolling.

Try all the functions, bells, ho ho ho, all aboard etc ..

Add one car at a time and make sure that each one lights up before moving on to the next.

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Thomas only runs on power track

PDF]EZ Command instructions.qxd - Bachmann Trains

www.bachmanntrains.com/.../EZ_Command_instru...

Bachmann IndustriesINPUT: 120 VAC 60Hz. OUTPUT: AC 16V 1000mA ... After the track connections are complete, plug the Wall Pack Power Supply into a standard 110 ... If your Control Center does not power up as shown here, disconnect it from the Wall Pack ...

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www.bachmanntrains.com/.../449105-AMPInstructi...

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Have you let the loco charge first? The instructions are a bit vague but the loco needs to charge before it runs. Not easily understood from the instructions and many have spent some frustrating minutes wondering why their train wouldn't move.
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I would suggest that the controller is correct and there is a short circuit. If this is so then there would not be any power on the track. Check the wiring from the controller to the track.
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We are having difficulty turning on our New Bright Holiday Express Animated Train set. Husband and I have been trying to figure this out for our eager 2 little boys. The remote seems to turn (red light)...

Here are a couple of resources from New Bright:
http://www.newbright.com/public/electric-train-faq

http://www.newbright.com/images/Manuals/384%20ws%20manual.pdf

There is no On/Off switch on the train. Power goes from wall plug to transformer, then from transformer to track clip, which must be attached to the track. A control line goes from the track clip to the controller. Mine has a green light just above the red On/Off button that will come on even if the engine and tender are not on the track. The tender does all the work, and must be connected to the engine and on the track. There are four sliding contacts between the tender wheels that provide contact with the track.
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Check some of the other solutins I have posted regarding this issue, but you can check to make sure your track is getting power by using a volt meter set to DC. You should measure 10.5VDC between the tracks.

When you set the Treetop tender on the tracks and turn on the power, the tender car should light up if you have power. When you add the loco and plug in the large black cord from the Tender to the Loco, the train should light up as well. If you are getting power you should then be able to press the forward button and the train should start.

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Check the power circuit that goes to the track if there is an open circuit, open circuit means, break or cut line that can not flow the current going to the track to give a power to the train, ok.
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