Canon PIXMA MX300 All-in-One Printer Logo
Posted on Dec 05, 2009
Answered by a Fixya Expert

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Error message - printer offline

I connected my laptop to the usb to print - but it keeps saying the printer is offline even though it is connected - if I buy a new usb would this fix the problem?

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John Cowell

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  • Expert 41 Answers
  • Posted on Dec 05, 2009
John Cowell
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Joined: May 16, 2009
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Most recent printers want software installed first, please use your CD or go to http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=238&modelid=15601#DownloadDetailAct to get the software and driver for your operating system. During the installation it usually asks you to plug in the usb for detection. Give that a try.

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HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.

If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
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    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
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printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
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      •Go to printer- - > Printer Properties - >Port
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      •Update the printer firmware which may resolve your issues

      Step 5:
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        •For network connection just you have to add the second printer to your Windows.
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https://tumulcozi.files.wordpress.com/.../canon-mp495-printer-offline-err...
the printer model to remove and select 'MP If an error message appears or if you ...computer keeps saying mu wireless canon printer is off line If you feel any of ...
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http://download.cnet.com/Brother-MFC-240C-USB/3000-2110_4-99329.html

hopefully it will be work. Other wise go to the servicing center.
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Printing problems

offline means it cannot detect the presence of the printer, though virtually present, check the ff

1- cable are intact, USB or Parallel to PC
2- power line, light on the printer itself

if ok, then reset all queued jobs and restart the PC once again

dont forget to mark my suggestion pls
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