Paper goes scew whiff when trying to print. Says there is a paper jam but none visible.

If you are getting a jam and there is no paper visible then a likely cause is a false jam that is caused when the paper is not picked up from the tray at the start of printing. Send a print job and listen closely. If you can hear the pickup rollers turning but no paper is being pulled into the printer then either the rollers are dirty or are worn and need to be replaced. Trying printing from a different tray or the manual feed tray to eliminate a fault with a different component on the printer.

1. Turn off the printer.
2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.
3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.
4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.
5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persists and you see no paper that is stuck in the printer it

Welcome to FixYa!

If the first symbol on the top is constantly blinking as shown in the picture below, It means that a paper or a foreign object has jammed your printer.



Jam can occur in 3 areas. Please refer to the image below.
1. Internal Areas
2. Input Trays
3. The Output Bins


To clear the jam, turn the printer off and disconnect the power cord. Be careful not to tear the paper in case of a paper jam. If a small piece of paper remains in the printer, it could cause additional paper jam.

Let's clear out the Internal Areas first. Push the button to open the print-cartridge door, and then remove the print cartridge. To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. Please refer to the image below.


If jammed paper is visible, grasp it with both hands and slowly pull it out of the printer. Please refer to the image below.

If no paper was jammed inside the print-cartridge door, open the Output Bin or the back door
of the printer. To avoid damaging the printer, do not attempt to clear a jam in the top output bin by pulling the paper straight out.

Again, if jammed paper is visible, grasp it with both hands and slowly pull it out of the printer.
If no paper or foreign object is visible, close the back door of the printer.

Next, let's take a look at the Input Tray. (We have already taken out the print cartridge.)
Lift the Tray 1 roller cover, grasp the jammed paper or foreign object, and slowly pull it out of the printer. Please refer to the image below.

If no jammed paper is or foreign object is visible, open Tray 2 and see if a paper is visible. Again remove it slowly with both hands. Please refer to the image below.

Close Tray 2.
If no jammed paper is visible in the second tray area, pull down the upper media guide (we have already taken out the print cartridge). With both hands, grasp the jammed paper and slowly pull it out of the printer. Please refer to the image below.

Close the upper media guide and return back the print cartridge. Please refer to the image below.


These steps should clear out any jams that you are experiencing.
Connect back the power cord again and turn on your printer. You should be able to print now.

Thanks for using FixYa. Keep me posted.
Jas247

Hi
To clear the paper jam check for any visible paper jams. If there are none then remove the toner cartridge and inspect for any bits of paper stuck under there. Hold the printer upside down and try and shake it gently to remove small bits of paper. Open the rear door of the printer and try to find any visible paper stuck. After this turn on the power to the printer. Hope this helps... Please post back if more help is required.
Daniel

hi,
follow these steps:-

1. Turn off the printer.
2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and i suggest contacting theprinter manufacturerfor additional assistance and/or repair.

Thanks! mannu_rakesh

Hi there,

Here's how to clear printer paper jam.

1. Pull the paper out if it is visible. If not, then open the top of the printer so that the jammed piece of paper is visible.
2. Grasp the paper and pull gently but firmly. If the paper continues to jam in the printer, inspect the rollers to ensure that they are grabbing the paper and pulling it along the paper path properly.
3. Check the paper path for any obstructions, and clear if found. Also, inspect the other parts that the paper travels through, to ensure that they are not dirty or gummy. If any dirt or other debris is found, clean the parts and try again.
4. Close the top of the printer.
5. Place the printer back online. Try the print job again.

Just let me know for further assistant.

pincer

carefully check that their arent any tiny pieces of paper stuck in the feed mechanism.

Hope this helps

# Turn off the printer.
# Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
# Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
# Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
# Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue

Lexmark x2690-Printer wouldn't print because supposedly had a paper jam. I turned it off and on to try to fix the problem because there was no visible jam. Now the printer won't turn on at all.