Question about Thomson GE-28115FE1 Cordless Phone

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Unable to register the handset

For some silly reason I deregister my handset and now I'm unable to re-register again

GE ultra slim CE21873GE3-A

Posted by ildacartaxo on

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Hi there i got the same problem but i fixed it .

Posted on Mar 04, 2010

  • Anonymous Mar 04, 2010

    hi its easy go to the base of the phone and on the top u will get aspot called page and press tha one and hold it for 5 seconds and pres ok then it willbe registred and ur phone willbe ok

  • Cesar Alvarez
    Cesar Alvarez Nov 18, 2013

    Muchas Gracias con este procedimiento corregi el problema

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1 Answer

Handset display says "Connecting" I can't deregister. How can I get the handset to display "not registered"?


The procedures to deregister are, of course, specific
to each make and model number of cordless phone.
All of them are a LOT more involved than simply
removing the battery.

For some AT&T, VTech, Uniden, & GE model numbers
you might try the following:
=====================================
For many AT&T models it is simple:
1. When the handset says "Connecting..."
enter *331734 [menu]
it will soon (chirp) and display "Not registered"
=====================================
For many VTech models it is a bit more involved:
1. Start by taking off the battery compartment cover.
2. press [menu]
3. scroll up/down to "Settings"
4. enter * 7 8 9 0 #
5. if display reads "Test Base",
scroll to "Test Handset", press [select]
scroll to "next page", press [select]
6. scroll to "Register Clear?", press [select]
7. display asks "Confirm?" or "Register Clear??",
press [select]
8. display reads "Ok" (chirps), press [ off ]

9. UNPLUG THE HANDSET BATTERY
(this is why the cover is off)
10. Wait ~30 seconds, re-connect the battery &
replace the cover
11. display reads "Not Registered"
=====================================
For many Uniden models:
1. Press and hold the [END] and [ # ] keys at the
same time, after a few seconds the display reads
2. "System Reset, Deregister Handset"
3. scroll to "... Base Unavailable"
press [SELECT]
4. Handset (chirps)
press [END]
5. display reads "Not Registered, Place in base..." =====================================
For some GE models:
1. press "program[mute]"
2. scroll to "Handset Setup" press "program[mute]"
3. scroll to "Deregistration" press "program[mute]"
4. scroll to "Yes" press "program[mute]"
5. display reads "Not Registered"

=====================================
Once you have the handset displaying "Not Registered"
you can follow the User's Manual instructions to register
the handset.

The model number for your cordless phone is shown on
a small sticker underneath the battery in the handset --
enter this number at www.manualslib.com to get a free
copy of the User's Manual if you need it.

Good luck!
------------

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2 Answers

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This is the registration procedure

Step 1: press MENU-6 and select 3 “SET BASE”
Step 2: press the REG key on the master base
Step3: press register to finish the registration procedure.
• After the registration complete, handset 11 and handset 21 can
2-WAY intercom with each other

If issue persists reset the unit start registration by using 2nd unit that currently unable to register. if issue continues please inform for further troubleshooting

Good Luck

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Hello Linda,

See if my FixYa Answer from this previous post helps to Deregister and Register your old handsets to your new base.:

My phone says no link to base but am right beside it

Regards,

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The "END" and "#" key combination can be used for several purposes:

1) If wanting to use an ALREADY REGISTERED HANDSET on an alternate base, and if if the INITIAL BASE isn't available to deregister the handset:

1a) Press "END" + "#" until it for 5+ seconds (wait for it to beep)
1b) Choose the "Base Unavailable" option
1c) That'll deregister the CURRENT HANDSET so that it can be re-registered on ANY base.

2) If a BASE has a handset registered to it which you no longer want registered but the registered handset is missing or broken:

2a) Grab another WORKING handset which is properly REGISTERED to the BASE in question
2b) Press and hold the "END" + "#" key for 5+ seconds (wait for it to beep)
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1) Before registering the extra handset, the battery pack MUST be charged for 15-20
hours.
2) With the main base in standby mode, press the MENU soft key on the base.
3) Press /vol/∧ or /vol/∨ on the base to select H S R e g i s t r a t i o n, and then
press the OK soft key.
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Geno

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6 Answers

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