Brother MFC-5840CN All-In-One InkJet Printer Logo
Anonymous Posted on Dec 02, 2009

Lines on Outgoing Faxes and Copies from Feeder Is there a way to clean the doc feeder scanner? I have a big line going down the center of the page when I copy or fax from there. Thanks!

1 Answer

Buddy Mcsparrin

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  • Brother Master 1,684 Answers
  • Posted on Dec 02, 2009
Buddy Mcsparrin
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Joined: Jul 20, 2008
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Hello,

If you lift the top of the unit so that you can see the scanner glass and clean the surface on the left side and the very end of the scanner you should be ok. The sheet feeder runs the pages through the feeder and down to the glass at the end then back to the feeder and out to the stack of pages. If you try to scan anything with wet ink, highlighter, marker, etc some may come off on the glass and cause the lines to appear. Just use windows on a paper towel, not sprayed on the unit.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
[email protected]

Testimonial: "Thanks. It was correction fluid on the glass"

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You need to clean the image scanner glass, under the document feeder.

Open the top of the doc. feeder and located the glass, it is about 1-2 cm wide, across the width of the feeder. Left hand side.
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