Hi
Please let me know how are you trying to connect your phone through the cable provided with the phone or through bluetooth?
If you want to connect your Phone with Laptop via Bluetooth, you need to have a Laptop equipped with bluetooth facility built-in, through which you can pair your handset with the handset bluetooth and transfer files.
Else if you are trying to connect it via the cable provided with the phone, you can set your handset connectivity to USB mode and check if your laptop recognizes your phone as a USB device or not, in case it doesn't then you need to install the Samsung PC Studio software which came with the phone and then you would be able to connect your phone to your laptop
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