Kitchenaid microwave model KHMS155LSS-3 turns self on and has burned itself out
I had the same problem with the same model of KitchenAid Microwave. KitchenAid customer service will act like they never heard of the problem, although if you google it, you will find that this is a very common problem. Ask to be transferred to the safety department. After more than 6 months of complaining and several repair attempts (they replaced control panel and switches), KitchenAid finally gave me a full refund. This is a serious safety defect for which they have no fix. The product needs to be recalled, and I am willing to testify that KitchenAid was criminally negligent when this product finally causes a house fire and possibly serious injury or death.
Interesting. Just had this happen with Model # KHHC2090 SSS-3. Same thing. Service pretended like never heard of before. Turned self on burned through the glass and metal parts in the microwave. Seems like might be an issue you would not to ignore. Anyone else having this issue.
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