Frigidaire Front Load Washer won't Spin

From the frigidaire site.

Error code - Fault condition

E11 Fill time too long.
E13 Water leak in tub or air leak in air bell.
E14 Reed switch.
E21 Water not pumping out fast enough.
E23 Drain pump relay on control board failed.
E24 Drain pump relay on control board failed.
E31 Better models. Pressure sensor not communicating with control board.
E35 Better models. Pressure sensor indicates water overfill.
E41 Control board thinks the door switch is open.
E42 Door remains locked after cycle is completed.
E43 Control board problem.
E44 Control board problem.
E45 Control board problem.
E46 Control board problem.
E47 Board thinks the door PTC circuit is open in spin.
E48 Board thinks the door PTC circuit is closed.
E52 Bad signal from tacho generator.
E55 Motor overheating.
E56 High motor current.
E57 High current on inverter.
E58 High current on motor phase.
E59 No tacho signal for 3 seconds.
E5A High temperature on heat sink.
E5B High temperature on heat sink.
E5C High temperature on heat sink.
E5D Communication problem.
E5E Communication problem.
E5F Communication problem.
E67 Input voltage on microprocessor incorrect.
E75 Better models only. Water temperature sensor circuit.
E76 Better model only. NTC temperature for the cold water valve over the limits.
E95 Communication error.
EB1 Incoming power frequency out of limits.
EB2 Incoming line voltage above 130 VAC.
EB3 Incoming line voltage below 90 VAC.
EF1 Clogged drain pump.
EF2 Too much soap.

Good Afternoon Friend,

I understand you are receiving an E47 when the spin cycle is supposed to start, on your Frigidaire Affinity washer, model# ATF7000E. The E47 code states that the control board of you appliance thinks that the door is open. This could also be a false error code. I suggest resetting your washer, by either unplugging it or shutting the power of at your home's circuit breaker, for 3-5 minutes. Once power is restored, start any cycle. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully. Hope this is helpful.

-Best Regards-
WP

Hi,

Your problem says dryer but the category says washer. I wrote this answer thinking the problem was washer. Sorry but I haven't had opportunity to fix my dryer before so can't help you there. If however your problem is the washer (or is anyone else is reading this), please read on... you should find some ideas here.

First you have to check the error code. If your washer does not have a digital display you have to do the following:

1. press any button to "wake up" the machine.
2. press and hold the start and pause buttons.
3. count the flashing lights.
a) first the five lights plus the start light will flash. Count.
b) then the start light will flash. Count.
4. error code is E +# of times in a + total # of flashes in a and b.

Example: flashes start light plus all five lights 4 times, then a pause, then start light alone 3 times. Error code is E47.

There are lots of error codes but E47 and E43 are both door problems. Check out the following document for a lengthy (but understandable) troubleshooting guide. E47 and E43 both say to do Test 9, which is test the resistance of the PTC. If it's not working then you have to replace the door latch assembly (about $80), if it reads around 1500 Ohms you have to replace the control board (about $250).
http://manuals.frigidaire.com/prodinfo_pdf/Webster/134542000.pdf

First, let me say that I have no idea how to test the PTC but it can't be hard with a standard multimeter (I will be doing this tomorrow with my Dad).

Second, the removal to access the door latch assembly is stupid easy - check out the following YouTube.
http://www.youtube.com/watch?v=prkM2XMoOJk

Third, if you have a different error code just look up the test in the manual document above.

Hope that helps!

The E47 error code is usually an indication of a failed door lock/latch. To verify this, you will need to ohm out the PTC on the door lock. If the door lock does not ohm out correctly, then it will need to be replaced.

How to test the door latch on your washer

E47, no spin.
Replace the door lock.
To learn more about your washing machine, or to order parts, click here.
Related Posts:

• How to Replace the Door Switch on a Whirlpool Duet or Kenmore HE3t (and HE4t) Front Loading Washing Machine
• ddo Error Code on a Frigidaire Front Loading Washer
• Frigidaire Affinity Front Loading Washer Error Codes
• Whirlpool Duet Washer Door Latch Stuck in Lock Position; Washer Repair
• Replacing the Door Latch Assembly in a Kenmore / Frigidaire Front Loading Washing Machine

The E47 indicates that the Control board is sensing the door PTC circuit is open during spin. Power off the machine and then back on again after 30 minutes to clear the error display. If the error comes back again then you will need to look at the PTC circuit & door latch assembly and check for any dislodged connectors or damage to cables. If these are Ok then the PTC circuit may have to be replaced.

Goto http://www.frigidaire.com/manuals and download the model wiring diagram. It will explain how to view and interpret additional error codes. I have the exact same issue with my machine (will not spin). The error code #E47 indicates that the machine thinks the door is open and will not engage spin. Fixes: new door switch ($85) or new control board ($285).

I had the same problem with my washer. Frigidaire model GLTF2940ES1. It's a front load. Now I'm not the type to stare at it and then call the repair man, I hate spending more money on something when it already costs an arm and a leg just to buy one. So I started digging around, I pulled the thing apart and looked at this and that. It would go through the cycles just fine, except it wouldn't do the fast spin. So, while pulling panels off, I noticed an envelope taped to the inside of the washer. It was the "Washer Tech Data Sheet" and in it, it will tell you how to get the error code from your washer and then basically tell you whats wrong with it. On models with an LCD display, you push any button to "wake" your machine up,then you push START and PAUSE/CANCEL simultaneously, and after a few seconds an error code will display. Mine was E47. With E47, your board thinks the door PTC circuit is open during spin. It then says to Remove door lock assembly and measure the resistance of the PTO. This I don't know how to do, and I don't know (yet) what PTO stands for. But, this all boils down to your door lock assembly. For the "corrections" part it says to do the following...first, replace the door lock assembly, you can do this yourself, but you have to take off the top panel of the washer. Then, look down and you can see it, it has 3 wires, disconnect them and pull it out. Buy a new one, and put it in. really easy. BUT, if this doesn't fix your problem them chances are its a defective control board. And that, I don't know how to fix. (yet).

Go to www.frigidaire.com
>Customer Service
>Product manuals>your model number
>right click to download tech data, (which will give a repairmans info )and any other manuals you think you might need.

These are in PDF format. so if you don;t have adobe acrobat, you need to go to www.adobe.com/acrobat and download the free software so you can read the manuals. Once you have the manuals you can click on the little icon which is a stack of pages on the left column to go through the infomation,. Good Luck.

Hi,

I have the same problem with the E47 code. I had the service guy over and he brought a troubleshooting sheet. Basically, you must remove the door switch assembly and check the PTC (the white plug on the door switch assembly). According to the diagnostics sheet, if the switch is open or locked, then it is a doorswitch problem, but if the reading on the switch is ~ 1500 ohms, then its the control panel.

The reading on my PTC was ~ 1400 Ohms (which is close to 1500) so I ordered a new control board. I'll post again when it's re-installed.